PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mugshots and Intelius as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mugshots
Intelius

Mugshots and Intelius Overview

Total reviews 66 495
Company responses 0 0
Issues resolved 0 0

Mugshots and Intelius Consumer Ratings

Rank
27 out of 76 in Background and People Search category
25 out of 76 in Background and People Search category
Website
No votes
19 in category
Diversity of Products or Services
No votes
18 in category
Price Affordability
No votes
18 in category
Exchange, Refund and Cancellation Policy
No votes
15 in category

Mugshots and Intelius Rating Details

Website
No votes
1.6 (36 reviews)
Reviewer's quote

I would like all three of my mugshots pictures to be removed off from your website i have documents from court that is a court order and statements says that all my Record information needs too be taken down and removed admitly stating on courts papers from ada county juvenile courts and canyon...

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...I was really upset could not find any contact information on their website but found a number with a google search. they refunded me the $29. 95 but not the $14...

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Diversity of Products or Services
No votes
1.5 (27 reviews)
Reviewer's quote

On 8/8/2020 at 1:26 pm, my husband picked up an appetizer at the location in Tuscaloosa. When it was brought home, the fried cheese was burnt and over fried. It was not edible to eat. I called To report the issue and was told that a manager who had lost an employee that day was in the kitchen...

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I want to opt out of my services..

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Price Affordability
No votes
1.4 (27 reviews)
Reviewer's quote

The 800 number listed is not an active number

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Criminal information was there at the additional price, but detailed, and then there is a link to "access courthouse records" and at an additional fee. This is not transparent which is not full disclosure about the product you are buying. I thought I would get useful information but I'll go the...

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Exchange, Refund and Cancellation Policy
No votes
1.3 (28 reviews)
Reviewer's quote

I would like my mugshot and case information removed because number one in the state of Arizona it is illegal to post a photo and case information on a resident of Arizona if it's already posted on a government site and my charge was dismissed

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...Refused to confirm my cancellation. Called them they found o information where I signed up however they found my checking account because they stole $19. 95...

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Mugshots and Intelius Pros and Cons

Pros
  • Found info
  • I thought was a good deal for one time use
  • Helps identify people
  • Good customer service
Cons
  • This company they refuse to remove my mugshot
  • Cant get ahold of
  • Update your records
  • Bad customer service
  • Inability to opt out
  • Forced compromise of identity

Mugshots and Intelius Most Positive Reviews

Top rated reviews
4

Deborah L Vanlehn is actually Patricia Hopkins in Oklahoma. Married name now Patricia Cross. You are correct she was...

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5

Thank you for the research. I no longer need the free trial. Thank you!!!!!

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No votes
4.8

Difficult to opt out for free trial.

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Mugshots and Intelius Most Critical Reviews

Lowest rated reviews
1

This is a total scam, these guys are using public information to ruin peoples reputation and then charge them to remove...

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1

All of my information is incorrect, including my name, address, employment and especially relative info. There is only...

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1

We recently submitted a request to Mugshots.com requesting their physical address so that Court Orders could be sent to...

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1

INTELIUS WILL RIP YOU OFF!!! Thought I was paying for one time use and when I realized they were charging my credit...

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Mugshots and Intelius Latest Reviews

Recent published reviews
No votes

The telephone number provided does not speak English.

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No votes

Hello my name is: Amir Ali Naderi. Address: 685 Del Monte St. Pasadena CA 91103. Formerly: 825 s Bedford St L.A. CA...

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No votes

my mugshot is being passed around paltalk chat platform along with the info such as my phone number and home address ....

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1

Signed up for free trial 7 days then I cancelled trial within 2 hours.Refused to confirm my cancellation. Called them...

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Mugshots and Intelius Products and Services

Most reviewed product and services
  • Mugshots Public Record (18 reviews)
  • Mugshots Customer Care (12 reviews)
  • Mugshots Southwest Egg Roll (2 reviews)
  • Intelius Background Check (23 reviews)
  • Intelius Membership (10 reviews)
  • Intelius Public Record (6 reviews)