PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mugshots and Intelius as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mugshots
Intelius

Mugshots and Intelius Overview

Total reviews
65
488
Company responses
0
0
Issues resolved
0
0

Mugshots and Intelius Consumer Ratings

Rank
28 out of 72 in Background and People Search category
25 out of 72 in Background and People Search category
Website
30 in category
19 in category
Diversity of Products or Services
24 in category
19 in category
Exchange, Refund and Cancellation Policy
18 in category
15 in category
Price Affordability
26 in category
19 in category

Mugshots and Intelius Rating Details

Website
1.1 (15 reviews)
1.6 (35 reviews)
Reviewer's quote

I would like all three of my mugshots pictures to be removed off from your website i have documents from court that is a court order and statements says that all my Record information needs too be taken down and removed admitly stating on courts papers from ada county juvenile courts and canyon...

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...I was really upset could not find any contact information on their website but found a number with a google search. they refunded me the $29. 95 but not the $14...

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Diversity of Products or Services
1.3 (12 reviews)
1.5 (26 reviews)
Reviewer's quote

The 800 number listed is not an active number

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I want to opt out of my services..

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Exchange, Refund and Cancellation Policy
1.3 (12 reviews)
1.3 (26 reviews)
Reviewer's quote

I would like my mugshot and case information removed because number one in the state of Arizona it is illegal to post a photo and case information on a resident of Arizona if it's already posted on a government site and my charge was dismissed

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...Afterwadds I asked about a refund. They said they dont refund money. So I messaged the CEO/President about this...

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Price Affordability
1.3 (12 reviews)
1.4 (26 reviews)
Reviewer's quote

Basic *** and not current

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Criminal information was there at the additional price, but detailed, and then there is a link to "access courthouse records" and at an additional fee. This is not transparent which is not full disclosure about the product you are buying. I thought I would get useful information but I'll go the...

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Mugshots and Intelius Pros and Cons

Pros
  • Found info
  • I thought was a good deal for one time use
  • Helps identify people
  • Good customer service
Cons
  • Cant get ahold of
  • Update your records
  • This company they refuse to remove my mugshot
  • Inability to opt out
  • Forced compromise of identity
  • Data is inaccurate

Mugshots and Intelius Most Positive Reviews

Top rated reviews
4

Deborah L Vanlehn is actually Patricia Hopkins in Oklahoma. Married name now Patricia Cross. You are correct she was...

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5

Thank you for the research. I no longer need the free trial. Thank you!!!!!

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No votes
4.8

Difficult to opt out for free trial.

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Mugshots and Intelius Most Critical Reviews

Lowest rated reviews
1

This is a total scam, these guys are using public information to ruin peoples reputation and then charge them to remove...

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1

All of my information is incorrect, including my name, address, employment and especially relative info. There is only...

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1

We recently submitted a request to Mugshots.com requesting their physical address so that Court Orders could be sent to...

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1

INTELIUS WILL RIP YOU OFF!!! Thought I was paying for one time use and when I realized they were charging my credit...

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Mugshots and Intelius Latest Reviews

Recent published reviews
No votes

No answer !!! Yes !!! Your annoying me

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1

I created my account and set the password. I signed up for the subscription also at the time of checkout it was...

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No votes

Please contact
Me Shirley Harvey 3522056371

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No votes

I found what I was looking for

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Mugshots and Intelius Products and Services

Most reviewed product and services
  • Mugshots Public Record (17 reviews)
  • Mugshots Customer Care (12 reviews)
  • Mugshots Southwest Egg Roll (2 reviews)
  • Intelius Background Check (23 reviews)
  • Intelius Membership (10 reviews)
  • Intelius Public Record (5 reviews)