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  • 0 ISSUES RESOLVED
  • 53 TOTAL REVIEWS
  • $76.1K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.5
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • All was well until this issue arose 1

Customers don't like

  • Manipulative new fee - double normal fee3
  • Added extra charges onto my contract3
  • Crooked business3
  • Contract with hidden 30 day clause2
  • Poor communication1
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Verizon

Telecommunications
  • 12 ISSUES RESOLVED
  • 2166 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $842 AVERAGE LOSS
1.6
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Have occasional customer service people who are awesome 3
  • Tv 3

Customers don't like

  • Incompetent customer service29
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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