Integra Telecom vs Time Warner Cable

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  • 0 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $75.1K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • All was well until this issue arose 1

Customers don't like

  • Added extra charges onto my contract5
  • Changed my contract4
  • Crooked business4
  • Manipulative new fee - double normal fee4
  • Contract with hidden 30 day clause3

Products by Integra Telecom

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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1435 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Lack of problem solving29
  • No solution to simple task27
  • Argumentative customer service23
  • Frequent cable outages14
  • Customer service13

Products by Time Warner Cable

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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