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  • 0 ISSUES RESOLVED
  • 58 TOTAL REVIEWS
  • $76.3K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.5
Billing Practices
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • All was well until this issue arose 1

Customers don't like

  • Manipulative new fee - double normal fee3
  • Crooked business3
  • Added extra charges onto my contract3
  • Contract with hidden 30 day clause2
  • Poor communication1
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Skype

Media
  • 1 ISSUES RESOLVED
  • 53 TOTAL REVIEWS
  • $10.2K CLAIMED LOSSES
  • $539 AVERAGE LOSS
1.3
Billing Practices
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Free video calls 2
  • Convenience 2
  • When it actually worked 1
  • Used to when you could ring them with problems or complaints 1
  • Used to be good 1

Customers don't like

  • Customer service8
  • Poor signal and customer service very incompetent2
  • Impossible to deal with2
  • Unreasonable behaviour1
  • Robotic problem non-solving1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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