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  • 0 ISSUES RESOLVED
  • 51 TOTAL REVIEWS
  • $75.1K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.5
Billing Practices
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • All was well until this issue arose 1

Customers don't like

  • Added extra charges onto my contract5
  • Changed my contract4
  • Manipulative new fee - double normal fee4
  • Contract with hidden 30 day clause3
  • Crooked business3
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Skype

Media
  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $239 AVERAGE LOSS
1.2
Billing Practices
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Convenience 2
  • Free video calls 1
  • Used to when you could ring them with problems or complaints 1
  • Used to be good 1

Customers don't like

  • Customer service7
  • Look like cheating now4
  • Impossible to deal with3
  • Insincere apologies for inconvenience2
  • Unreasonable behaviour2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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