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  • 0 ISSUES RESOLVED
  • 53 TOTAL REVIEWS
  • $76.1K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • All was well until this issue arose 1

Customers don't like

  • Manipulative new fee - double normal fee3
  • Added extra charges onto my contract3
  • Crooked business3
  • Contract with hidden 30 day clause2
  • Poor communication1
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Primus Canada

Telecommunications
  • 1 ISSUES RESOLVED
  • 354 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Unlimited available internet 11
  • Price 10
  • Price the best 3
  • Original price 2
  • Traditional land line 1

Customers don't like

  • Poorest follow up with customers8
  • Worst customer service7
  • Incompetent4
  • Slow connection all day long3
  • Worst customer service ever3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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