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  • 0 ISSUES RESOLVED
  • 58 TOTAL REVIEWS
  • $76.3K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • All was well until this issue arose 1

Customers don't like

  • Manipulative new fee - double normal fee3
  • Crooked business3
  • Added extra charges onto my contract3
  • Contract with hidden 30 day clause2
  • Poor communication1
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Primus Canada

Telecommunications
  • 1 ISSUES RESOLVED
  • 433 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 13
  • Unlimited available internet 11
  • Price the best 4
  • Tech support 2
  • Simple billing via email and downloadable invoice 2

Customers don't like

  • Worst customer service8
  • Poorest follow up with customers8
  • Customer service7
  • Customer service lies5
  • Incompetent4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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