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  • 0 ISSUES RESOLVED
  • 58 TOTAL REVIEWS
  • $76.3K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • All was well until this issue arose 1

Customers don't like

  • Manipulative new fee - double normal fee3
  • Crooked business3
  • Added extra charges onto my contract3
  • Contract with hidden 30 day clause2
  • Poor communication1
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Ontel Products

E-commerce
  • 0 ISSUES RESOLVED
  • 138 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $42 AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Idea 2
  • Unhappy 1
  • Tuffness 1
  • Set of magic tracks 1
  • Look of the site 1

Customers don't like

  • Unable to reach customer service3
  • Product or the customer service3
  • Product and customer service2
  • Defective product2
  • Defective2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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