PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Instasmile and Snap On Smile as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Instasmile
Snap On Smile

Instasmile and Snap On Smile Overview

Total reviews 178 180
Company responses 20 0
Issues resolved 3 0

Instasmile and Snap On Smile Consumer Ratings

Rank
60 out of 406 in Dentistry category
74 out of 406 in Dentistry category
Customer service
50 in category
54 in category
Reliability
45 in category
48 in category
Diversity of Products or Services
69 in category
82 in category
Website
58 in category
88 in category

Instasmile and Snap On Smile Rating Details

Customer service
1.8 (132 reviews)
1.7 (75 reviews)
Reviewer's quote

The teeth are oversized way bigger than natural looking teeth and mine overlap each other causing protrusion which looks ridiculous! Reaching out to customer service is a joke. They wanted a video of me putting them on opening my mouth and taking them off. I explained that I didn't have a problem...

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...The customer service is non-existent, they don't pick up or respond to e-mail...

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Reliability
1.7 (122 reviews)
1.6 (66 reviews)
Reviewer's quote

I paid for the rush process. I still have NOT received the impression materials after 4 weeks later!CANCEL ORDER, process taking way too long! They just keep saying they need MORE photos from me after I have paid everything in full!!!!I have sent 27 photos! Enough! They say they are in the US, they...

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If your dentist gave you a product that you paid for, which I know he knew was crap - go after him. He is probably getting a kickback. If you are not satisfied, and he won't fix them or give a refund - take him to small claims and warn others of his practice.

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Diversity of Products or Services
1.9 (119 reviews)
1.6 (63 reviews)
Reviewer's quote

...it u will never see Ur money back, they will keep asking you to purchase more impressions, even those done by a dentist, they have scam me for $1000 and no products or refunds, nothing I can do about lost money and time but want people to avoid them and don't believe in some sites which I bet they write most of the review, instead go check better business bureau for some...

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...It cause me infection even using all their products. I would not advise it for anyone..

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Website
2.2 (117 reviews)
1.7 (63 reviews)
Reviewer's quote

They have been impossible to get in contact with, no phone number on their website when they say they will call me they call me at inappropriate hours of the night (11:20pm) I have asked a number of times now for my refund to be processed and she is now stating it will take up to a month for me to...

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The company website says you can eat like normal WHICH IS UNTRUE! Here's why they're worse than other treatments: You have to clean after EACH snack or meal you eat. Food gets trapped underneath (just like with dentures) except the trapped food or beverage is now giving your teeth a sugar or food...

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Instasmile and Snap On Smile Pros and Cons

Pros
  • Product and service
  • Venners
  • Quick to take your money
  • There are noooo pros
  • There are no pros
  • Gets peoples hopes up
Cons
  • Today no product no refund another excuse
  • Poor customer service
  • Are thieves
  • Fake
  • Poor quality
  • Plastic garbage

Instasmile and Snap On Smile Most Positive Reviews

Top rated reviews
5

Was really sceptical given some mixed reviews, but went ahead and am absolutely delighted with my new smile! Thanks...

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5

Best stopped my tmj from dentist filed my tooth winchester dental tem did best job after spending thousands on...

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5

I ordered my product in January of 2017. I received the impression kit in two days. I sent them back and got my product...

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5

I notice my snap on is changing color, turning brown i would like to know why is this happening. I only had it over 2...

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Instasmile and Snap On Smile Most Critical Reviews

Lowest rated reviews
1

One month ago I placed my order for getting the classic veneers. After a long process of taking the inpression, sending...

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1

I am a dentist who was very excited about the "Snap on Smile" I thought it was just what my patient needed. I have now...

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1

Robbed me of my money even tho I went into there store while they did my impression first lot cut my month sending lot...

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1

After having my front teeth knocked out by my abusive ex-husband, i needed a bone graft. Snap on smile was chosen as a...

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Instasmile and Snap On Smile Latest Reviews

Recent published reviews
1

I paid for the rush process. I still have NOT received the impression materials after 4 weeks later!
CANCEL ORDER, proces...

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2.3

I. Order snap on smile from lollipopstick and received damage
Are you associated with them
Want
T0 return

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1

These very overpriced veneers look like a pre-school child molded them with clay. If you don't have straight teeth to be...

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1

If your dentist gave you a product that you paid for, which I know he knew was crap - go after him. He is probably...

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Instasmile and Snap On Smile Products and Services

Most reviewed product and services
  • Instasmile Customer Care (17 reviews)
  • Instasmile Shipping Service (11 reviews)
  • Instasmile Mouthguard (1 review)
  • Snap On Smile Customer Care (2 reviews)