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Instant Checkmate

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 344 COMPANY RESPONSES
  • 346 TOTAL REVIEWS
3.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Idea 8
  • Website was usable 4
  • Accessibility 2
  • Miss lead information 2
  • Cheerful customer service 2

Customers don't like

  • Inaccuracy of information10
  • Lousy search results10
  • False advertising9
  • Customer service7
  • Cost5
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Yahoo

Media
  • 1 ISSUES RESOLVED
  • 648 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $15.5K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Email 5
  • For the first bit at least 4
  • Old messenger 4
  • I used to love yahoo b4 the latest download version 3
  • Old email service 3

Customers don't like

  • Customer service5
  • No customer support4
  • Robotic service people4
  • Poor customer service3
  • Tecnical support3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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