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Instant Checkmate

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 342 COMPANY RESPONSES
  • 344 TOTAL REVIEWS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Idea 8
  • Website was usable 4
  • Accessibility 2
  • Miss lead information 2
  • Cheerful customer service 2

Customers don't like

  • False advertising25
  • Inaccuracy of information19
  • Cost16
  • Lousy search results15
  • Customer service11
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Yahoo

Media
  • 1 ISSUES RESOLVED
  • 617 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $28.3K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Email 5
  • For the first bit at least 4
  • Old email service 3
  • Old messenger 3
  • Site 2

Customers don't like

  • Poor customer service13
  • Customer service10
  • No service9
  • No customer support8
  • E-mail ads all over the page6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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