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Instant Checkmate

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 348 COMPANY RESPONSES
  • 350 TOTAL REVIEWS
3.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Idea 8
  • Website was usable 4
  • Miss lead information 2
  • Cheerful customer service 2
  • Accessibility 2

Customers don't like

  • Lousy search results10
  • Inaccuracy of information10
  • False advertising9
  • Customer service7
  • Cost5
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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2213 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $832 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Internet 6
  • You are a bunch of overcharging crooks 4
  • Customer service 4
  • Coverage area 4
  • Tv 3

Customers don't like

  • Incompetent customer service30
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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