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Instant Checkmate

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 342 COMPANY RESPONSES
  • 344 TOTAL REVIEWS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Idea 8
  • Website was usable 4
  • Accessibility 2
  • Miss lead information 2
  • Cheerful customer service 2

Customers don't like

  • False advertising25
  • Inaccuracy of information19
  • Cost16
  • Lousy search results16
  • Customer service12
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Telus Communications

Telecommunications
  • 1 ISSUES RESOLVED
  • 268 TOTAL REVIEWS
  • $69.1K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Comfy chairs in the store 1
  • Not being patronized 1
  • Store customer service 1
  • Very bad experience 1
  • Web site 1

Customers don't like

  • Customer service9
  • Billing errors6
  • Incorrect pricing4
  • Rude customer service4
  • Lies about usage4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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