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Instant Checkmate

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 345 COMPANY RESPONSES
  • 347 TOTAL REVIEWS
3.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Idea 8
  • Website was usable 4
  • Accessibility 2
  • Miss lead information 2
  • Cheerful customer service 2

Customers don't like

  • Inaccuracy of information10
  • Lousy search results10
  • False advertising9
  • Customer service7
  • Cost5
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Telus Communications

Telecommunications
  • 1 ISSUES RESOLVED
  • 279 TOTAL REVIEWS
  • $70.2K CLAIMED LOSSES
  • $961 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Store customer service 2
  • Comfy chairs in the store 1
  • Extremely unsatisfied and pissed off 1
  • Not being patronized 1
  • Web site 1

Customers don't like

  • Customer service4
  • Billing errors4
  • Rude customer service3
  • Very poor customer service3
  • Poor and slow service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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