PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Spokeo and Instant Checkmate as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Spokeo
Instant Checkmate

Spokeo and Instant Checkmate Overview

Total reviews 62 369
Company responses 0 348
Issues resolved 2 8

Spokeo and Instant Checkmate Consumer Ratings

Rank
26 out of 78 in Background and People Search category
3 out of 78 in Background and People Search category
Billing Practices
13 in category
11 in category
Product or Service Quality
12 in category
7 in category
Value for money
16 in category
11 in category
Website
18 in category
6 in category

Spokeo and Instant Checkmate Rating Details

Billing Practices
1.3 (28 reviews)
1.4 (22 reviews)
Reviewer's quote

...If you only have $25 on your Visa gift card so even if they make a mistake in billing they I can't get more than $25. Only used cards that are not attached to your account. ..

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...It really does *** me off because I just want to be able to like check the report without having to enter my credit card number and billing address. This really does *** me off because I was really looking forward to the report. It just sucks that people have to pay for it...

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Product or Service Quality
1.5 (24 reviews)
1.9 (91 reviews)
Reviewer's quote

...They would not refund the overpayments due to their deceitful small print even though I had not used the service for over 2 years. Just say no and do a google search or use a better background check service..

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...I used the service to do just that. I would like for Instant Checkmate to honor my cancellation and to refund the money they fraudulently took from me and my family. I am giving them the chance to do the right thing first...

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Value for money
1.2 (23 reviews)
1.6 (10 reviews)
Reviewer's quote

...I want my money back. Looking at the number of complaints regarding this issue, clearly this is their moneymaker, not their useless service..

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...Going to tey and get my money back..

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Website
1.5 (23 reviews)
2 (105 reviews)
Reviewer's quote

Rather than posting what I simply needed (which was the email address), the website kept making me wait while it was uploading personal records and I was not interested. In addition, they'll try to convince you to purchase the report--uh, no thank you. I was very disappointed with the lack of...

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...And I will read every little letter on a website so I don't get burned like this from SPAM front companies like yours again. It is companies like yours that will lead to legislation of the Internet. Thank you for your prompt resolution of this matter...

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Spokeo and Instant Checkmate Pros and Cons

Pros
  • Fraudulent
  • Easy to get fooled into beleiving the can help you
  • Easy to access on the web
  • Idea
  • Website was usable
  • Miss lead information
Cons
  • Sneaky billing
  • Its a fraud
  • Getting a scam bill on my credit card
  • Customer service
  • Lousy search results
  • Inaccuracy of information

Spokeo and Instant Checkmate Most Positive Reviews

Top rated reviews
4.8

I ordered a subscription thinking it was $4.95 for one month and ended up being $30 all together for 6 months. I called...

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5

Save your money and pull out a phone book!!! You pay for a membership only, and then they want you to pay more?!! You...

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3.5

Yes no answer on one and the other one received only text message saying who is this so I left a voicemail after...

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5

YOU NEED TO READ THE INFORMATION BEFORE YOU AGREE TO THE CONTRACT, IF YOU HAVE NOT READ THE DISCLAIMER, TERMS OF USE, OR...

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Spokeo and Instant Checkmate Most Critical Reviews

Lowest rated reviews
1

I gave the email address and it actual name they told me they had lots of stuff Absolutely nothing but an old address...

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1

Decided to check myself out as a test. There were several errors in the initial results before you have to pay to get...

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1

I cancelled my membership to Spokeo (search ) but they keep charging my card 14.95, I call them and they cancel again ,...

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1

After spending 15-20 minutes of them "processing" all the information (likely aggregated across various Google searches...

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Spokeo and Instant Checkmate Latest Reviews

Recent published reviews
No votes

I used your service on 9/25/20 for 95cents which I paid you. You tried billing me for some kind of service on 10/13/20....

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No votes

I never describe to this I need my money back to my account I never ordered this

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1

Ordered a single report and paid $1 for it. Now I have been charged for a full account $24.95. No where in the order...

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1

According to instant Checkmate, we ordered a 5 day trial service for $1.00. But it was not a 5 day trial. It was...

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Spokeo and Instant Checkmate Products and Services

Most reviewed product and services
  • Spokeo People Search (19 reviews)
  • Spokeo Subscription (8 reviews)
  • Instant Checkmate Background Check (64 reviews)
  • Instant Checkmate Subscription (3 reviews)
  • Instant Checkmate Background Check Free Trial (2 reviews)