PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Peoplefinders and Instant Checkmate as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Peoplefinders
Instant Checkmate

Peoplefinders and Instant Checkmate Overview

Total reviews 540 369
Company responses 0 348
Issues resolved 0 8

Peoplefinders and Instant Checkmate Consumer Ratings

Rank
28 out of 79 in Background and People Search category
3 out of 79 in Background and People Search category
Customer service
21 in category
12 in category
Website
21 in category
7 in category
Exchange, Refund and Cancellation Policy
17 in category
13 in category
Price Affordability
24 in category
14 in category

Peoplefinders and Instant Checkmate Rating Details

Customer service
1.2 (118 reviews)
1.6 (108 reviews)
Reviewer's quote

customer service rep acknowledged error and i will be refunded the charge in 5 -7 days..

Read full review

...The customer service rep, who was rather rude, said that criminal records are not available if they are over 1 year old. Would have been nice to know that upfront. Perhaps that info is in the small print but it should be more apparent for the consumer...

Read full review
Website
1.5 (114 reviews)
2 (105 reviews)
Reviewer's quote

...com website shows a 403 error message and I am unable to contact them. Name Cynthia M. Sicilia, email address: siciliacms@***...

Read full review

...And I will read every little letter on a website so I don't get burned like this from SPAM front companies like yours again. It is companies like yours that will lead to legislation of the Internet. Thank you for your prompt resolution of this matter...

Read full review
Exchange, Refund and Cancellation Policy
1.2 (112 reviews)
1.4 (63 reviews)
Reviewer's quote

...You do get a refund, and here is the number. I couldnt reach anyone! We had a house fire, my nerves are already shot and I need every penny! Please help!..

Read full review

...I would like for Instant Checkmate to honor my cancellation and to refund the money they fraudulently took from me and my family. I am giving them the chance to do the right thing first. If they choose not to do so, I will use the resources I have available, JAG..

Read full review
Price Affordability
1.3 (107 reviews)
1.6 (107 reviews)
Reviewer's quote

Just happened to put my sons name in on here to show someone. Your info is not factual. And I do not wish to get these constant messages from your site. Its annoying and cannot depend on your site for factual info. So please stop sending me these messages. No where on them can I stop it but I get...

Read full review

...It offered very little information, and for the extra price of 19. 99 then further info would be revealed. Plus, if you want the results in PDF form, you also pay extra...

Read full review

Peoplefinders and Instant Checkmate Pros and Cons

Pros
  • Promptly refunded the disputed charge
  • Information found
  • I found an address that i needed
  • Idea
  • Website was usable
  • Miss lead information
Cons
  • Charged my card without knowing
  • Being ripped off
  • False information
  • Customer service
  • Lousy search results
  • Inaccuracy of information

Peoplefinders and Instant Checkmate Most Positive Reviews

Top rated reviews
5

I paid for one month to use the Peoplefinder site and have used the site for 5 days. Now the site is down and repeated a...

Read full review
5

Save your money and pull out a phone book!!! You pay for a membership only, and then they want you to pay more?!! You...

Read full review
5

Thought i was only being charged 5.95. But was charged 29.00 i dont work i need my money back never would of payed...

Read full review
5

YOU NEED TO READ THE INFORMATION BEFORE YOU AGREE TO THE CONTRACT, IF YOU HAVE NOT READ THE DISCLAIMER, TERMS OF USE, OR...

Read full review

Peoplefinders and Instant Checkmate Most Critical Reviews

Lowest rated reviews
1

FREE TRIAL! NO WAY! Supposed to have a 7 day free trial. Just had to give a credit card number. OK. I fell for it....

Read full review
1

Decided to check myself out as a test. There were several errors in the initial results before you have to pay to get...

Read full review
1

I signed up for what was supposed to be a 3 day free trial with unlimited searches. I did 5 searches and the...

Read full review
1

After spending 15-20 minutes of them "processing" all the information (likely aggregated across various Google searches...

Read full review

Peoplefinders and Instant Checkmate Latest Reviews

Recent published reviews
No votes

Did not do what it said it would do

Read full review
No votes

I never describe to this I need my money back to my account I never ordered this

Read full review
1.6

It's very simple. I didn't sign up for anything. I allowed my friend to get a one time lookup for .95¢ and instead I get...

Read full review
1

According to instant Checkmate, we ordered a 5 day trial service for $1.00. But it was not a 5 day trial. It was...

Read full review

Peoplefinders and Instant Checkmate Products and Services

Most reviewed product and services
  • Peoplefinders Membership (86 reviews)
  • Peoplefinders People Search (76 reviews)
  • Peoplefinders Phone Number Lookup (26 reviews)
  • Instant Checkmate Background Check (64 reviews)
  • Instant Checkmate Subscription (3 reviews)
  • Instant Checkmate Background Check Free Trial (2 reviews)