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Instant Checkmate

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 346 COMPANY RESPONSES
  • 348 TOTAL REVIEWS
3.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Idea 8
  • Website was usable 4
  • Accessibility 2
  • Miss lead information 2
  • Cheerful customer service 2

Customers don't like

  • Inaccuracy of information10
  • Lousy search results10
  • False advertising9
  • Customer service7
  • Cost5
Delete
  • 0 ISSUES RESOLVED
  • 435 TOTAL REVIEWS
  • $21.9K CLAIMED LOSSES
  • $121 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Information found 3
  • I found an address that i needed 1
  • Promise 1
  • Promptly refunded the disputed charge 1
  • Speed 1

Customers don't like

  • Charged my card without knowing7
  • Being ripped off6
  • False advertising not as promised5
  • No resolution5
  • False information5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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