PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Net Detective and Instant Checkmate as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Net Detective
Instant Checkmate

Net Detective and Instant Checkmate Overview

Total reviews
153
367
Company responses
0
348
Issues resolved
1
8

Instant Checkmate was first mentioned on PissedConsumer on Jun 4, 2012 and since then this brand received 367 reviews. It is 214 reviews more than Net Detective received since Jan 23, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Instant Checkmate customer support team than with Net Detective customer service.

Net Detective and Instant Checkmate Consumer Ratings

Rank
14 out of 76 in Background and People Search category
4 out of 76 in Background and People Search category
Website
9 in category
5 in category
Customer service
16 in category
8 in category
Diversity of Products or Services
6 in category
11 in category

According to consumer ratings and reviews, Instant Checkmate ranks 10 points higher in the Background and People Search category than Net Detective. People gave Net Detective 1.8 stars for Website criterion in Background and People Search category and it is 40 points higher than the worst rated brand in this category. At the same time, Instant Checkmate was rated 2 stars for Website criterion in this category and it is 44 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Instant Checkmate has a higher rating than Net Detective. Regarding Diversity of Products or Services criterion, consumers gave Net Detective 1.9 stars and it is 88% greater than other in category. Instant Checkmate however was rated 1.7 stars and it is 78% greater than other in category.

Net Detective and Instant Checkmate Rating Details

Website
1.8 (32 reviews)
2 (105 reviews)
Reviewer's quote

...98 for lifetime membership, and now I can't even get to the website by the address www. advanced. netdetective...

Kennedie

...And I will read every little letter on a website so I don't get burned like this from SPAM front companies like yours again. It is companies like yours that will lead to legislation of the Internet. Thank you for your prompt resolution of this matter...

PissedConsumer965769
Customer service
1.3 (30 reviews)
1.6 (108 reviews)
Reviewer's quote

First, Net Detective's customer service numbered (877- 454-4814) had been disconnected as of the day of this review. Second, I could not find a working customer service number for them anywhere on their site. Third, I ordered a single report full report for $29...

PissedConsumer1048921

...The customer service rep, who was rather rude, said that criminal records are not available if they are over 1 year old. Would have been nice to know that upfront. Perhaps that info is in the small print but it should be more apparent for the consumer...

Myna
Diversity of Products or Services
1.9 (27 reviews)
1.7 (52 reviews)
Reviewer's quote

...I used their services at least 3-4 times a month. It was like one week everything was good no problems and the next week it was like it did not exist. I even tried to sign in to the standard version...

Daved

Signed up for the services. Then I pulled a report on myself to test the accuracy of the information. EPIC FAIL! A majority of the information provided was not even mine...

PissedConsumer581686

Net Detective and Instant Checkmate Pros and Cons

Pros
  • Fairly good information
  • Been good but sometimes login issues
  • When it worked it was great
  • Idea
  • Website was usable
  • Miss lead information
Cons
  • Subscription cancelled without my knowledge or authorization
  • Having my membership cancelled without my knowledge
  • Customer service
  • Customer service
  • Lousy search results
  • Inaccuracy of information

Net Detective and Instant Checkmate Most Positive Reviews

Top rated reviews
5

Used net detective.net for many years, very good results, very happy with company. Don't know where they went. Had...

5

Save your money and pull out a phone book!!! You pay for a membership only, and then they want you to pay more?!! You...

Net Detective and Instant Checkmate Most Critical Reviews

Lowest rated reviews
1

every time i went to a suppose item of info it wouldn't let me go until i paid even more! So i didn't even finish the...

1

Decided to check myself out as a test. There were several errors in the initial results before you have to pay to get...

Net Detective and Instant Checkmate Latest Reviews

Recent published reviews

I signed up for a life membership. I signed on to find that membership was not honored.
drcodysweet@aol.com

Read all 153 reviews
1

According to instant Checkmate, we ordered a 5 day trial service for $1.00. But it was not a 5 day trial. It was...

Read all 365 reviews

Net Detective and Instant Checkmate Products and Services

Most reviewed product and services
  • Net Detective Membership (39 reviews)
  • Net Detective Account (17 reviews)
  • Net Detective Subscription (12 reviews)
  • Instant Checkmate Background Check (64 reviews)
  • Instant Checkmate Account (39 reviews)
  • Instant Checkmate Subscription (3 reviews)