PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Instant Checkmate and Mylife as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Instant Checkmate
Mylife

Instant Checkmate and Mylife Overview

Total reviews 369 536
Company responses 348 0
Issues resolved 8 4

Instant Checkmate and Mylife Consumer Ratings

Rank
3 out of 76 in Background and People Search category
32 out of 76 in Background and People Search category
Customer service
11 in category
23 in category
Price Affordability
15 in category
27 in category
Website
7 in category
29 in category
Product or Service Quality
8 in category
24 in category

Instant Checkmate and Mylife Rating Details

Customer service
1.6 (108 reviews)
1.1 (186 reviews)
Reviewer's quote

...The customer service rep, who was rather rude, said that criminal records are not available if they are over 1 year old. Would have been nice to know that upfront. Perhaps that info is in the small print but it should be more apparent for the consumer...

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Charged for services never received, requested a cancellation via tty but their customer service isn't set up for tty..

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Price Affordability
1.6 (107 reviews)
1.2 (165 reviews)
Reviewer's quote

...It offered very little information, and for the extra price of 19. 99 then further info would be revealed. Plus, if you want the results in PDF form, you also pay extra...

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Delete my account. No one answered

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Website
2 (105 reviews)
1.3 (189 reviews)
Reviewer's quote

...And I will read every little letter on a website so I don't get burned like this from SPAM front companies like yours again. It is companies like yours that will lead to legislation of the Internet. Thank you for your prompt resolution of this matter...

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Went to MyLife website to sign up for their 3 day trial with idea that I can cancel after 3 days. I called after two days and said they would be closed over 4th July weekend. I called both phone numbers listed and answer machine said they would be closed over 4th July weekend...

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Product or Service Quality
1.9 (91 reviews)
1.1 (190 reviews)
Reviewer's quote

...I used the service to do just that. I would like for Instant Checkmate to honor my cancellation and to refund the money they fraudulently took from me and my family. I am giving them the chance to do the right thing first...

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They kept charging me for monthly service and my account was not active. They charged $96. 13 for my monthly services...

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Instant Checkmate and Mylife Pros and Cons

Pros
  • Idea
  • Website was usable
  • Miss lead information
  • Are a fraudulent company that cons people into joining
  • Unable to resolve my issues
  • Hard to cancel
Cons
  • Customer service
  • Lousy search results
  • Inaccuracy of information
  • Fraud
  • Extortion
  • Definitely fraudulent tactics

Instant Checkmate and Mylife Most Positive Reviews

Top rated reviews
5

Save your money and pull out a phone book!!! You pay for a membership only, and then they want you to pay more?!! You...

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5

They cancelled my accnt. like I requested, no problem. They were very nice about it

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5

YOU NEED TO READ THE INFORMATION BEFORE YOU AGREE TO THE CONTRACT, IF YOU HAVE NOT READ THE DISCLAIMER, TERMS OF USE, OR...

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5

My name is Phyllis King. All my personal information was blasted across the interne do to mylife
My email is phyllisking1...

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Instant Checkmate and Mylife Most Critical Reviews

Lowest rated reviews
1

Decided to check myself out as a test. There were several errors in the initial results before you have to pay to get...

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1

MyLife.com has been letting others see my information that I entered there, and some I did not; on top of that, they are...

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1

After spending 15-20 minutes of them "processing" all the information (likely aggregated across various Google searches...

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1

Found a Mylife page on myself that I NEVER signed up for and it shows personal info on me which I DO NOT want out...

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Instant Checkmate and Mylife Latest Reviews

Recent published reviews
No votes

I never describe to this I need my money back to my account I never ordered this

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No votes

I canceled the trial and you all charged my card $50.85 this morning. Now this charge has screwed up my acct. And I...

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1

According to instant Checkmate, we ordered a 5 day trial service for $1.00. But it was not a 5 day trial. It was...

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1

They have information on my profile that is false. False associations with people I do not know. They say I have...

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Instant Checkmate and Mylife Products and Services

Most reviewed product and services
  • Instant Checkmate Background Check (64 reviews)
  • Instant Checkmate Account (39 reviews)
  • Instant Checkmate Subscription (3 reviews)
  • Mylife Public Record (141 reviews)
  • Mylife Membership (45 reviews)
  • Mylife Customer Care (42 reviews)