PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Instant Checkmate and Mylife as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Instant Checkmate
Mylife

Instant Checkmate and Mylife Overview

Total reviews
367
458
Company responses
348
0
Issues resolved
8
3

Mylife was first mentioned on PissedConsumer on Mar 20, 2009 and since then this brand received 458 reviews. It is 91 reviews more than Instant Checkmate received since Jun 4, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Instant Checkmate customer support team than with Mylife customer service.

Instant Checkmate and Mylife Consumer Ratings

Rank
4 out of 77 in Background and People Search category
26 out of 77 in Background and People Search category
Customer service
7 in category
21 in category
Price Affordability
13 in category
24 in category
Website
4 in category
24 in category

According to consumer ratings and reviews, Instant Checkmate ranks 22 points higher in the Background and People Search category than Mylife. People gave Instant Checkmate 1.6 stars for Customer service criterion in Background and People Search category and it is 41 points higher than the worst rated brand in this category. At the same time, Mylife was rated 1.2 stars for Customer service criterion in this category and it is 27 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Instant Checkmate has a higher rating than Mylife. Regarding Website criterion, consumers gave Instant Checkmate 2 stars and it is 92% greater than other in category. Mylife however was rated 1.3 stars and it is 48% worse than other in category.

Instant Checkmate and Mylife Rating Details

Customer service
1.6 (108 reviews)
1.2 (152 reviews)
Reviewer's quote

...The customer service rep, who was rather rude, said that criminal records are not available if they are over 1 year old. Would have been nice to know that upfront. Perhaps that info is in the small print but it should be more apparent for the consumer...

Myna

...If I was close to that customer service representative I would have put my fist in its face and my foot up they *** I hate them no good b***he's!..

Antionette A
Price Affordability
1.6 (107 reviews)
1.2 (138 reviews)
Reviewer's quote

...It offered very little information, and for the extra price of 19. 99 then further info would be revealed. Plus, if you want the results in PDF form, you also pay extra...

Peng

I was on hold for 20mins then got disconnected! I don’t have time to sit on the phone and have that happen!

Azalee
Website
2 (105 reviews)
1.3 (156 reviews)
Reviewer's quote

...And I will read every little letter on a website so I don't get burned like this from SPAM front companies like yours again. It is companies like yours that will lead to legislation of the Internet. Thank you for your prompt resolution of this matter...

PissedConsumer965769

...Please look for the lawsuit from the New York AG as a website. We are seeking a legal firm to sue the investors and investment managers under RICO..

PissedConsumer1663294

Instant Checkmate and Mylife Pros and Cons

Pros
  • Idea
  • Website was usable
  • Miss lead information
  • Terrable
  • Hard to cancel
  • That the bbb gave mylife a big fat f
Cons
  • Customer service
  • Lousy search results
  • Inaccuracy of information
  • Fraud
  • Extortion
  • Totally dishonest and fraudulent tactics

Instant Checkmate and Mylife Most Positive Reviews

Top rated reviews
5

Save your money and pull out a phone book!!! You pay for a membership only, and then they want you to pay more?!! You...

5

They cancelled my accnt. like I requested, no problem. They were very nice about it

Instant Checkmate and Mylife Most Critical Reviews

Lowest rated reviews
1

Decided to check myself out as a test. There were several errors in the initial results before you have to pay to get...

1

MyLife.com has been letting others see my information that I entered there, and some I did not; on top of that, they are...

Instant Checkmate and Mylife Latest Reviews

Recent published reviews
1

According to instant Checkmate, we ordered a 5 day trial service for $1.00. But it was not a 5 day trial. It was...

Read all 365 reviews
1.3

Sent me an e-mail telling me someone was searching for me. I went to the site. Was told that I could get a complete repo...

Read all 458 reviews

Instant Checkmate and Mylife Products and Services

Most reviewed product and services
  • Instant Checkmate Background Check (64 reviews)
  • Instant Checkmate Account (39 reviews)
  • Instant Checkmate Subscription (3 reviews)
  • Mylife Public Record (136 reviews)
  • Mylife Membership (43 reviews)
  • Mylife Customer Care (40 reviews)