PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Intelius and Instant Checkmate as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Intelius
Instant Checkmate

Intelius and Instant Checkmate Overview

Total reviews
489
369
Company responses
0
348
Issues resolved
0
8

Intelius and Instant Checkmate Consumer Ratings

Rank
26 out of 73 in Background and People Search category
4 out of 73 in Background and People Search category
Customer service
16 in category
11 in category
Website
18 in category
7 in category
Product or Service Quality
15 in category
8 in category
Diversity of Products or Services
18 in category
13 in category

Intelius and Instant Checkmate Rating Details

Customer service
1.4 (37 reviews)
1.6 (108 reviews)
Reviewer's quote

Horrible customer service and horrible service. I cold have found out more about myself from a google search then I did from this site. Their response was "is there anywhere on the site that it claims 100% accuracy" my response was "no but I would think I would get more than my name and age but...

Read full review

...The customer service rep, who was rather rude, said that criminal records are not available if they are over 1 year old. Would have been nice to know that upfront. Perhaps that info is in the small print but it should be more apparent for the consumer...

Read full review
Website
1.6 (35 reviews)
2 (105 reviews)
Reviewer's quote

...I didn't realize at the time the website recieved "compensation" from intelius. Everyone I searched had wrong information attached to them. I even have two friends that apparently don't even exist because nothing was located on them...

Read full review

...And I will read every little letter on a website so I don't get burned like this from SPAM front companies like yours again. It is companies like yours that will lead to legislation of the Internet. Thank you for your prompt resolution of this matter...

Read full review
Product or Service Quality
1.4 (28 reviews)
1.9 (91 reviews)
Reviewer's quote

...What good is a background check report if the majority of the information is incorrect? I immediately cancelled my subscription with them, and strongly recommend to not utilize their service..

Read full review

...I used the service to do just that. I would like for Instant Checkmate to honor my cancellation and to refund the money they fraudulently took from me and my family. I am giving them the chance to do the right thing first...

Read full review
Diversity of Products or Services
1.5 (26 reviews)
1.7 (52 reviews)
Reviewer's quote

I want to opt out of my services..

Read full review

Signed up for the services. Then I pulled a report on myself to test the accuracy of the information. EPIC FAIL! A majority of the information provided was not even mine...

Read full review

Intelius and Instant Checkmate Pros and Cons

Pros
  • I thought was a good deal for one time use
  • Helps identify people
  • Have a bulk of info
  • Idea
  • Website was usable
  • Miss lead information
Cons
  • Inability to opt out
  • Forced compromise of identity
  • Data is inaccurate
  • Customer service
  • Lousy search results
  • Inaccuracy of information

Intelius and Instant Checkmate Most Positive Reviews

Top rated reviews
5

Thank you for the research. I no longer need the free trial. Thank you!!!!!

Read full review
5

Save your money and pull out a phone book!!! You pay for a membership only, and then they want you to pay more?!! You...

Read full review
4.8

Difficult to opt out for free trial.

Read full review
5

YOU NEED TO READ THE INFORMATION BEFORE YOU AGREE TO THE CONTRACT, IF YOU HAVE NOT READ THE DISCLAIMER, TERMS OF USE, OR...

Read full review

Intelius and Instant Checkmate Most Critical Reviews

Lowest rated reviews
1

All of my information is incorrect, including my name, address, employment and especially relative info. There is only...

Read full review
1

Decided to check myself out as a test. There were several errors in the initial results before you have to pay to get...

Read full review
1

INTELIUS WILL RIP YOU OFF!!! Thought I was paying for one time use and when I realized they were charging my credit...

Read full review
1

After spending 15-20 minutes of them "processing" all the information (likely aggregated across various Google searches...

Read full review

Intelius and Instant Checkmate Latest Reviews

Recent published reviews
No votes

I want to ask can you. Can i use your services outside usa like in india ?

Read full review
No votes

I never describe to this I need my money back to my account I never ordered this

Read full review
1

I created my account and set the password. I signed up for the subscription also at the time of checkout it was...

Read full review
1

According to instant Checkmate, we ordered a 5 day trial service for $1.00. But it was not a 5 day trial. It was...

Read full review

Intelius and Instant Checkmate Products and Services

Most reviewed product and services
  • Intelius Background Check (23 reviews)
  • Intelius Membership (10 reviews)
  • Intelius Public Record (5 reviews)
  • Instant Checkmate Background Check (64 reviews)
  • Instant Checkmate Account (39 reviews)
  • Instant Checkmate Website (3 reviews)