PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Instant Checkmate and Intelius as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Instant Checkmate
Intelius

Instant Checkmate and Intelius Overview

Total reviews
367
487
Company responses
348
0
Issues resolved
8
0

Intelius was first mentioned on PissedConsumer on Aug 15, 2007 and since then this brand received 487 reviews. It is 120 reviews more than Instant Checkmate received since Jun 4, 2012.

Instant Checkmate and Intelius Consumer Ratings

Rank
4 out of 76 in Background and People Search category
22 out of 76 in Background and People Search category
Customer service
8 in category
13 in category
Price Affordability
13 in category
19 in category
Website
5 in category
16 in category

According to consumer ratings and reviews, Instant Checkmate ranks 18 points higher in the Background and People Search category than Intelius. People gave Instant Checkmate 1.6 stars for Customer service criterion in Background and People Search category and it is 41 points higher than the worst rated brand in this category. At the same time, Intelius was rated 1.4 stars for Customer service criterion in this category and it is 36 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Instant Checkmate has a higher rating than Intelius. Regarding Website criterion, consumers gave Instant Checkmate 2 stars and it is 90% greater than other in category. Intelius however was rated 1.6 stars and it is 67% greater than other in category.

Instant Checkmate and Intelius Rating Details

Customer service
1.6 (108 reviews)
1.4 (36 reviews)
Reviewer's quote

...The customer service rep, who was rather rude, said that criminal records are not available if they are over 1 year old. Would have been nice to know that upfront. Perhaps that info is in the small print but it should be more apparent for the consumer...

Myna

Horrible customer service and horrible service. I cold have found out more about myself from a google search then I did from this site. Their response was "is there anywhere on the site that it claims 100% accuracy" my response was "no but I would think I would get more than my name and age but...

John R
Price Affordability
1.6 (107 reviews)
1.4 (26 reviews)
Reviewer's quote

...It offered very little information, and for the extra price of 19. 99 then further info would be revealed. Plus, if you want the results in PDF form, you also pay extra...

Peng

Criminal information was there at the additional price, but detailed, and then there is a link to "access courthouse records" and at an additional fee. This is not transparent which is not full disclosure about the product you are buying. I thought I would get useful information but I'll go the...

Verdis
Website
2 (105 reviews)
1.6 (34 reviews)
Reviewer's quote

...And I will read every little letter on a website so I don't get burned like this from SPAM front companies like yours again. It is companies like yours that will lead to legislation of the Internet. Thank you for your prompt resolution of this matter...

PissedConsumer965769

...I didn't realize at the time the website recieved "compensation" from intelius. Everyone I searched had wrong information attached to them. I even have two friends that apparently don't even exist because nothing was located on them...

Clay L

Instant Checkmate and Intelius Pros and Cons

Pros
  • Idea
  • Website was usable
  • Miss lead information
  • I thought was a good deal for one time use
  • Helps identify people
  • Good customer service
Cons
  • Customer service
  • Lousy search results
  • Inaccuracy of information
  • Inability to opt out
  • Forced compromise of identity
  • Data is inaccurate

Instant Checkmate and Intelius Most Positive Reviews

Top rated reviews
5

Save your money and pull out a phone book!!! You pay for a membership only, and then they want you to pay more?!! You...

5

Thank you for the research. I no longer need the free trial. Thank you!!!!!

Instant Checkmate and Intelius Most Critical Reviews

Lowest rated reviews
1

Decided to check myself out as a test. There were several errors in the initial results before you have to pay to get...

1

All of my information is incorrect, including my name, address, employment and especially relative info. There is only...

Instant Checkmate and Intelius Latest Reviews

Recent published reviews
1

According to instant Checkmate, we ordered a 5 day trial service for $1.00. But it was not a 5 day trial. It was...

Read all 365 reviews

I found what I was looking for

Read all 487 reviews

Instant Checkmate and Intelius Products and Services

Most reviewed product and services
  • Instant Checkmate Background Check (64 reviews)
  • Instant Checkmate Account (39 reviews)
  • Instant Checkmate Subscription (3 reviews)
  • Intelius Background Check (23 reviews)
  • Intelius Membership (9 reviews)
  • Intelius Public Record (5 reviews)