PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Instacart and Walmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Instacart
Walmart

Instacart and Walmart Overview

Total reviews
713
8431
Company responses
0
1
Issues resolved
11
78

Walmart was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 8431 reviews. It is 7718 reviews more than Instacart received since Jun 16, 2015. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Instacart customer support team than with Walmart customer service.

Instacart and Walmart Consumer Ratings

Rank
34 out of 340 in Food Delivery category
56 out of 482 in Supermarkets and Malls category
Customer service
30 in category
55 in category
Staff
21 in category
48 in category
Website
47 in category
48 in category

Instacart and Walmart Rating Details

Customer service
1.6 (362 reviews)
1.6 (2674 reviews)
Reviewer's quote

...Some customer service. This issue is still unresolved after 10 months. Publix should not advertise the service, with this company..

PissedConsumer1759085

I have emails to prove I went too corporate to complain and that 1 of the customer service complaint people Chris, tried to help me and even he could not get it done for me. I called every Walmart in my location begging them to please take my bed because I had no where to take it to and they were...

Jilliann
Staff
1.9 (340 reviews)
1.8 (2265 reviews)
Reviewer's quote

...This company definitely need to retrain their staff. Instacart is a scam. IMMEDIATELY CONTACT YOUR BANK IF YOU SEE ANY SUSPENCIOUS CHARGES FROM INSTACART..

PissedConsumer1240006

i,ve had 2 encounters with this store and both were because staff was listening to lying customers. now note, me never have these problems at any other Walmart or any other store for that matter. one day i was just simply driving thru parking lot looking for a place to park, could not find one so...

Keante
Website
2 (330 reviews)
2.4 (2389 reviews)
Reviewer's quote

Just went and looked at the instacart website looking to purchase some meat for the freezer. My local Meijers store charges $9. 95 for a 5 lb...

PissedConsumer1706374

...The bottom of the computer directs you to a website for more information about the computer. That took me to the walmart site trying to sell me stuff. I searched high and low for any way to contact them for answers to my questions...

Kamylah

Instacart and Walmart Pros and Cons

Pros
  • People that shopped and delivered my items
  • Having groceries delivered
  • Convenience
  • Prices
  • Location
  • Convenience
Cons
  • Customer service sucks
  • Customer service
  • Totally disinterested customer service
  • Customer service
  • Service
  • Management

Instacart and Walmart Most Positive Reviews

Top rated reviews
5

Never had an issue, I order every few days. The shoppers are good, I unserstand that I pay for the convenience of this...

5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

Instacart and Walmart Most Critical Reviews

Lowest rated reviews
1

I placed an order for groceries. I received confirmation. Order never arrived. Spent hours, 5, on the phone. Excuses. Ho...

1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

Instacart and Walmart Latest Reviews

Recent published reviews

Since use of publix shopping , my home got GERMAN BUGS ROACHES NEVER HAD BEFORE THE BEAUTIFUL USE OF INSTACART PUBLIX....

Read all 713 reviews
1

Recieved an advertisement on my Walmart account about a sale on a Coleman power sports 100cc gas powered Go kart Black...

Read all 8431 reviews

Instacart and Walmart Products and Services

Most reviewed product and services
  • Instacart Delivery Service (262 reviews)
  • Instacart Customer Care (117 reviews)
  • Instacart Membership (57 reviews)
  • Walmart Customer Care (733 reviews)
  • Walmart Manager (544 reviews)
  • Walmart Cashier (428 reviews)