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Instacart
Postmates

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Instacart

Instacart

1.8
  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 660 TOTAL REVIEWS
Rank
33 out of 352
in Food Delivery category
Rating Details
Customer service
Staff
Product or Service Quality
Website
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    2234
  • SUCCESSFUL
    81%
  • AVG CALL DURATION
    05:34
  • ISSUES RESOLVED
    42%
Top Products and Services
1.7
251 reviews
1.7
116 reviews
1.3
56 reviews
Postmates

Postmates

1.6
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 52 TOTAL REVIEWS
Rank
51 out of 352
in Food Delivery category
Rating Details
Customer service
Staff
Product or Service Quality
Website
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    138
  • SUCCESSFUL
    62%
  • AVG CALL DURATION
    00:32
  • ISSUES RESOLVED
    3%
Top Products and Services
1.9
18 reviews
1.9
9 reviews
1.7
2 reviews

How would you compare Instacart vs Postmates?

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SuccinctSnowyOwl939
#1721649
Customer service
113 out of 625 PissedConsumer users have left reviews in regards to Instacart customer care whereas 7 Postmates customers out 46 ones have complained about the company's customer service on PissedConsumer.com.

Product or Service Quality
The most reviewed Instacart products and services on PissedConsumer.com include:
    1. Instacart Account
    2. Buy One Get One Free Deal
    3. Instacart Coupon
    4. Delivery Service
    5. Instacart Deal
    6. Express Membership
    7. Free Delivery Coupon
    8. Mobile Application
    9. Instacart Membership
    10. Instacart Website and Profile.
      The most complained about Postmates products and services on Pissed Consumer website are:
  • Postmates Account
  • Delivery Service
  • Mobile Application
  • Postmates Vehicle Driver.
I have something else to compare
You may compare Instacart vs Postmates pros and cons in the article Instacart VS Postmates: Compare Discounts, Specials, and Promotions.

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