Start a new comparison
Delete

Insight Vacations

Travel Agencies
  • 0 ISSUES RESOLVED
  • 31 TOTAL REVIEWS
  • $16.9K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
Website
  • Basic itinerary 2
  • Peter our guide 1
  • Peter 1
  • Our guide 1
  • No queues at places of interest ie vatican 1

Customers don't like

  • Not at all as advertised2
  • Treated as if we were a burden1
  • Tour director of other group anna very rude and unprofessional1
  • Too much walking1
  • Splitting tours into two separate groups1
Delete

Viator

Travel Agencies
Has verified representatives
  • 10 ISSUES RESOLVED
  • 68 COMPANY RESPONSES
  • 268 TOTAL REVIEWS
  • $64.1K CLAIMED LOSSES
  • $641 AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
Website
  • Easy to book 8
  • Ease of purchase 3
  • Viator is totally unreliable 2
  • Tours 2
  • Good tours 2

Customers don't like

  • Customer care8
  • Unresponsive6
  • Lack of service5
  • Customer service5
  • Slow customer service3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel