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Insight Vacations

Travel Agencies
  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $16.9K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
Website
  • Basic itinerary 2
  • Peace of mind 1
  • No waiting in lines 1
  • No queues at places of interest ie vatican 1

Customers don't like

  • Not at all as advertised2
  • Treated as if we were a burden1
  • Tour director of other group anna very rude and unprofessional1
  • Too much walking1
  • Splitting tours into two separate groups1
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  • 0 ISSUES RESOLVED
  • 226 TOTAL REVIEWS
  • $42.4K CLAIMED LOSSES
  • $537 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
Website
  • Customer service was very helpful 4
  • Easy to cancel 3
  • Easily cancelled 2
  • Customer support 2
  • Refund for month on cancel 1

Customers don't like

  • Intentionally difficult to use3
  • Falsified information3
  • Not supplying the rebate offered2
  • Argued about membership and stole from me unaurthorized2
  • This is a scam i am reporting to consumer protection agency1
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