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Insight Vacations

Travel Agencies
  • 0 ISSUES RESOLVED
  • 31 TOTAL REVIEWS
  • $16.9K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.9
Customer service
Staff
Discounts and Special Offers
Website
  • Basic itinerary 2
  • Peter our guide 1
  • Peter 1
  • Our guide 1
  • No queues at places of interest ie vatican 1

Customers don't like

  • Not at all as advertised2
  • Treated as if we were a burden1
  • Tour director of other group anna very rude and unprofessional1
  • Too much walking1
  • Splitting tours into two separate groups1
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  • 1 ISSUES RESOLVED
  • 100 TOTAL REVIEWS
  • $51.5K CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.7
Customer service
Staff
Discounts and Special Offers
Website
  • Sites we visited 8
  • Tour leadr 4
  • Seeing so much in a short period of time 4
  • Meeting lovely people 4
  • Some of the other participants 3

Customers don't like

  • Tour director3
  • Customer service3
  • Itinerary2
  • Hotel selection2
  • Time wasting hard sell stops not on itinerary1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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