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  • 0 ISSUES RESOLVED
  • 22 TOTAL REVIEWS
  • $7.6K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Basic itinerary 2
  • No queues at places of interest ie vatican 1
  • Our guide 1
  • Peter 1
  • Peter our guide 1

Customers don't like

  • No help with additional sites1
  • One night stops1
  • Ostrisized1
  • Tickets to the edinburgh military tattoo1
  • Treated as if we were a burden1
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Viator

Travel Agencies
Has verified representatives
  • 6 ISSUES RESOLVED
  • 68 COMPANY RESPONSES
  • 155 TOTAL REVIEWS
  • $23K CLAIMED LOSSES
  • $343 AVERAGE LOSS
2.6
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Easy to book 7
  • Ease of purchase 3
  • Ease of booking and detail 2
  • Tours 2
  • Good tours 2

Customers don't like

  • Customer service15
  • Customer care12
  • Unresponsive10
  • Customer service disaster area8
  • Terrible customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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