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  • 0 ISSUES RESOLVED
  • 22 TOTAL REVIEWS
  • $7.6K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.0
Customer service
Diversity of Products or Services
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Basic itinerary 2
  • No queues at places of interest ie vatican 1
  • Our guide 1
  • Peter 1
  • Peter our guide 1

Customers don't like

  • Lack of communication1
  • Lack of information about sites and bus rules unenforced1
  • Ostrisized1
  • Too much walking1
  • Treated as if we were a burden1
Delete
  • 1 ISSUES RESOLVED
  • 84 TOTAL REVIEWS
  • $43K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
2.9
Customer service
Diversity of Products or Services
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Sites we visited 7
  • Meeting lovely people 4
  • Overall experience was very good 4
  • Seeing so much in a short period of time 4
  • Tour leadr 4

Customers don't like

  • Customer service3
  • Tour director3
  • Itinerary2
  • Service of the agent and guide1
  • Sometimes no wifi in rooms1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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