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  • 0 ISSUES RESOLVED
  • 22 TOTAL REVIEWS
  • $7.6K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Basic itinerary 2
  • No queues at places of interest ie vatican 1
  • Our guide 1
  • Peter 1
  • Peter our guide 1

Customers don't like

  • No help with additional sites1
  • One night stops1
  • Ostrisized1
  • Tickets to the edinburgh military tattoo1
  • Treated as if we were a burden1
Delete
  • 1 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $43K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
3.0
Customer service
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Sites we visited 7
  • Meeting lovely people 4
  • Overall experience was very good 4
  • Seeing so much in a short period of time 4
  • Tour leadr 4

Customers don't like

  • Tour director8
  • Customer service4
  • Service of the agent and guide4
  • Pressure during trip3
  • Sometimes no wifi in rooms2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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