PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Insight Global and Randstad Usa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Insight Global
Randstad Usa

Insight Global and Randstad Usa Overview

Total reviews
103
554
Company responses
0
0
Issues resolved
2
6

Randstad Usa was first mentioned on PissedConsumer on Apr 26, 2013 and since then this brand received 554 reviews. It is 451 reviews more than Insight Global received since Sep 29, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Insight Global customer support team than with Randstad Usa customer service.

Insight Global and Randstad Usa Consumer Ratings

Rank
74 out of 533 in Job Search and Employment category
45 out of 533 in Job Search and Employment category
Customer service
56 in category
37 in category
Product or Service Quality
62 in category
42 in category
Reliability
42 in category
27 in category

According to consumer ratings and reviews, Randstad Usa ranks 29 points higher in the Job Search and Employment category than Insight Global. People gave Insight Global 1.2 stars for Customer service criterion in Job Search and Employment category and it is 121 points higher than the worst rated brand in this category. At the same time, Randstad Usa was rated 1.6 stars for Customer service criterion in this category and it is 140 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Randstad Usa has a higher rating than Insight Global. Regarding Reliability criterion, consumers gave Insight Global 1.2 stars and it is 76% greater than other in category. Randstad Usa however was rated 1.6 stars and it is 85% greater than other in category.

Insight Global and Randstad Usa Rating Details

Customer service
1.2 (48 reviews)
1.6 (228 reviews)
Reviewer's quote

The role was described to me as being primarily project management/customer service based, which is where my experience lies. However, a few weeks in, I realized that the job I was being asked to do was not AT ALL reminiscent of the job description or what was presented to me in the interview. It...

Kathan

Worst customer service, website is always down, always an issue with logging in, they say they have chat available yet no way to find it. When you call for help its always a 9 MINUTE wait. No joke always says wait time is 9 mintues...

PissedConsumer1681687
Product or Service Quality
1.2 (47 reviews)
1.6 (195 reviews)
Reviewer's quote

...Who will tell you one rate to lure you in only for the rate to change and most importantly a bunch of inexperianced kids with no sense of loyalty, no tru customer/client service...

Ali H

...At this point I need someone higher up to resolve this issue because the service has been very poor..

Addilynn
Reliability
1.2 (42 reviews)
1.6 (189 reviews)
Reviewer's quote

Been in the IT industry for over thirty years and have never worked with more unprofessional, inept group of people in my career. I had a chat with both recruiters right off the bat about providing feedback, keeping me informed of what was going on. I interview with the company they sent me to. I...

PissedConsumer1688021

Someone stood my identity and stole 3 checks in my name I'm fighting for identity now to prove it wasn't me

PissedConsumer1734066

Insight Global and Randstad Usa Pros and Cons

Pros
  • Interview prepping and follow up
  • Agent responsiveness
  • Finding suitable projects
  • Getting paid weekly
  • Excelente compania
  • Closed to where i live
Cons
  • Call you back but never does
  • Deceptive phone interview for informational purposes
  • Lack of communication
  • Professional and unethical business practice
  • Wast of time and money
  • Following thru and unprofessional

Insight Global and Randstad Usa Most Positive Reviews

Top rated reviews
5

I'VE ONLY JUST STARTED (AND POSSIBLY FINISHED) WITH IG IN LESS THAN A MONTH'S TIME, HOWEVER, NOTHING WAS EVER PROMISED...

5

Bana got me a job with in a week in a half and now im fully hired through company Randstad is a well recommended agency...

Insight Global and Randstad Usa Most Critical Reviews

Lowest rated reviews
1

Okay, so I have two experiences with Insight Global.

First, is my personal experience. They found my application for a...

1

This is the most unprofessional agency that I have never worked for. They have 'major' issues. Don't waist your time....

Insight Global and Randstad Usa Latest Reviews

Recent published reviews

I contacted my recruiter after being switched over to the current company about my last check being short by a few...

Read all 103 reviews

Good morning, I am a 3rd shift Randstad employee at the Solon plant in Ohio my hours has not been adding up for the...

Read all 554 reviews

Insight Global and Randstad Usa Products and Services

Most reviewed product and services
  • Insight Global Recruitment (29 reviews)
  • Insight Global Recruiter (17 reviews)
  • Insight Global Interview Appointment (4 reviews)
  • Randstad Usa Recruitment (78 reviews)
  • Randstad Usa Customer Care (65 reviews)
  • Randstad Usa Recruiter (44 reviews)