PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Innovgoods and Telebrands as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Innovgoods
Telebrands

Innovgoods and Telebrands Overview

Total reviews 151 2320
Company responses 0 0
Issues resolved 1 4

Innovgoods and Telebrands Consumer Ratings

Rank
953 out of 3119 in E-commerce category
434 out of 3119 in E-commerce category
Website
706 in category
526 in category
Customer service
980 in category
266 in category
Delivery Service
673 in category
285 in category
Exchange, Refund and Cancellation Policy
913 in category
302 in category

Innovgoods and Telebrands Rating Details

Website
1.2 (64 reviews)
1.9 (201 reviews)
Reviewer's quote

...Website is now down n they can’t be reached by phone. :wtf:..

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...The website to track order http://www. GetOrderStatus. com is UNSECURED WEBSITE...

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Customer service
1 (61 reviews)
1.6 (191 reviews)
Reviewer's quote

I never received the item and email customer service with no resolution! I want the item or a refund..

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...Really dissappointed in customer service. I wasnt asking for a free part. I was willing to pay..

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Delivery Service
1 (61 reviews)
1.9 (124 reviews)
Reviewer's quote

I never received the two tables and have written to the company numerous times over the past five months to follow up on the delivery or to request a refund. They answer my emails that they are looking into the matter, or improving efficiency or other excuses. Now that I have finally requested a...

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...any took my $300 a month ago when you call you get people off shore in india that say the same thing i have heard for over 90 days "give another 2-3 weeks for delivery" you ask for a manager or supervisor you are either dealt with rude argumentative customer service reps, put in a black hole hold or disconnected on to have to call back and go through the ordeal again. what is funny is they still ...

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Exchange, Refund and Cancellation Policy
1 (59 reviews)
1.5 (165 reviews)
Reviewer's quote

...Total scammers!! I've demanded a full refund multiple times. Nothing..

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...I told the Customer Service Representative (CSR) the time frame was unsatisfactory and I wanted a full refund to my credit card. I was told they were unable to make a full refund but was offered $15. 00 for my inconvenience...

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Innovgoods and Telebrands Pros and Cons

Pros
  • State 10-20 days delivery and it has been over a month now
  • Product and promise of swift delivery
  • Look of the bedside table
  • Light weight
  • Concept
  • It was great while it lasted
Cons
  • Nothing received
  • Never use them again
  • Fake site
  • Customer service
  • Burst very quickly
  • Poor durability

Innovgoods and Telebrands Most Positive Reviews

Top rated reviews
5

I also placed an order for christmas presents for my kids , and I received a links to my purchase and shipment but it se...

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5

last year I purchased two of your hoses and they both are unusable due to leaking. I paid $19.95 for each of them plus...

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5

Don’t use this company they are con men don’t answer emails Theives

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5

Hose was connected to outdoor spigot and laying on the ground while performing vehicle maintenance. Temperature outside...

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Innovgoods and Telebrands Most Critical Reviews

Lowest rated reviews
1

I have bought from the site of Innovgoods.com who uses shopify. Check my account statement to verify that the payment wi...

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1

I bought 4 50' pocket hoses, right from the official website last summer. By the end of last summer 2 of them failed...

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1

I placed an order and I received two links about my purchase and shipment but both links are invalid. Product cost...

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1

When I got my first pocket hose I was so excited at how lightweight it was & (only in the 1st few days) what a...

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Innovgoods and Telebrands Latest Reviews

Recent published reviews
1

They said they were delivered but I never received them $338 and cant reach anyone

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1.1

Received one email with invoice when ordered Hempvana EndTag. Never heard from them. Called 3 weeks later, they let me...

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1

Ordered a smart side ta le in Nov 2018. Tracking numbers sent, never received a table. Was billed $169.

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No votes

They are saying they don't have my order and they have already took the money out of my account

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Innovgoods and Telebrands Products and Services

Most reviewed product and services
  • Innovgoods Shipping Service (129 reviews)
  • Innovgoods Customer Care (5 reviews)
  • Innovgoods Account (1 review)
  • Telebrands Pocket Hose (864 reviews)
  • Telebrands Customer Care (130 reviews)
  • Telebrands Ultra Pocket Hose (14 reviews)