PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Innovgoods and QVC as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Innovgoods
QVC

Innovgoods and QVC Overview

Total reviews 151 861
Company responses 0 0
Issues resolved 1 3

Innovgoods and QVC Consumer Ratings

Rank
953 out of 3119 in E-commerce category
260 out of 3119 in E-commerce category
Website
706 in category
318 in category
Customer service
980 in category
167 in category
Delivery Service
673 in category
145 in category
Exchange, Refund and Cancellation Policy
913 in category
149 in category

Innovgoods and QVC Rating Details

Website
1.2 (64 reviews)
2.6 (218 reviews)
Reviewer's quote

...Website is now down n they can’t be reached by phone. :wtf:..

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I ordered three things make-up a tablet and a blanket I receive the blanket the other two Ive never received when I went onto your website it says I have no orders. This is not a great first impression of QVC..

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Customer service
1 (61 reviews)
2 (266 reviews)
Reviewer's quote

I never received the item and email customer service with no resolution! I want the item or a refund..

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...Your customer service reps cannot fix it. I cannot even call automated system to check my order. I have been a loyal customer since the 80's and always appreciated your company in helping me with most of my Christmas shopping...

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Delivery Service
1 (61 reviews)
2.7 (206 reviews)
Reviewer's quote

I never received the two tables and have written to the company numerous times over the past five months to follow up on the delivery or to request a refund. They answer my emails that they are looking into the matter, or improving efficiency or other excuses. Now that I have finally requested a...

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...They don't mind taking money but don't want to refund back!This company used to be good delivery is way to long and no Customer Service!Don't buy a thing from them,very lousy delivery service and there isn't any Customer Service!..

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Exchange, Refund and Cancellation Policy
1 (59 reviews)
2.2 (216 reviews)
Reviewer's quote

...Total scammers!! I've demanded a full refund multiple times. Nothing..

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...? 2 - What is the physical status of the return - have you physically rec'd this item back? 3- When can I expect a refund of the $27. 74 billed to ..

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Innovgoods and QVC Pros and Cons

Pros
  • State 10-20 days delivery and it has been over a month now
  • Product and promise of swift delivery
  • Look of the bedside table
  • Merchandise
  • Some items are fine
  • Hosts and product variety
Cons
  • Nothing received
  • Never use them again
  • Fake site
  • Customer service
  • Return policy
  • Lack of knowledge from every person that works there

Innovgoods and QVC Most Positive Reviews

Top rated reviews
5

I also placed an order for christmas presents for my kids , and I received a links to my purchase and shipment but it se...

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5

Not complaining about the company, but about ALL the hosts and their incessant use of the word "awesome". Hey, newsflas...

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5

Don’t use this company they are con men don’t answer emails Theives

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5

I wrote Customer Service in August 2,2015 of me being a customer for over 17 years and recently I had to give up my Post...

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Innovgoods and QVC Most Critical Reviews

Lowest rated reviews
1

I have bought from the site of Innovgoods.com who uses shopify. Check my account statement to verify that the payment wi...

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1

I have spent more than $5000 dollars with QVC a over the past 16 years. Of course I have made many returns and I have...

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1

I placed an order and I received two links about my purchase and shipment but both links are invalid. Product cost...

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1

I was late one time on a payment due to a house fire. All my mail had to be routed to a friend's house. Well I...

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Innovgoods and QVC Latest Reviews

Recent published reviews
1

They said they were delivered but I never received them $338 and cant reach anyone

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3.8

I have been locked out of my account since Sunday. Your customer service reps cannot fix it. I cannot even call...

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1

Ordered a smart side ta le in Nov 2018. Tracking numbers sent, never received a table. Was billed $169.

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No votes

I hadn't used my Hand Mixer for quite a while and all the plastic/rubber parts are very sticky, It took quite a long tim...

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Innovgoods and QVC Products and Services

Most reviewed product and services
  • Innovgoods Shipping Service (129 reviews)
  • Innovgoods Customer Care (5 reviews)
  • Innovgoods Account (1 review)
  • Qvc Customer Care (73 reviews)
  • Qvc Account (71 reviews)
  • Qvc Shipping Service (48 reviews)