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Innovel Solutions

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2.7
?

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  • 4 ISSUES RESOLVED
  • 261 COMPANY RESPONSES
  • 227 TOTAL REVIEWS
Rank
56 out of 1639
in Transportation and Logistics category
Rating Details
Customer service
Product or Service Quality
Reliability
Staff
Tracking Tool
Statistics of Customer Service Calls
  • TOTAL CALLS
    83
  • SUCCESSFUL
    94%
  • AVG CALL DURATION
    04:24
  • ISSUES RESOLVED
    50%
Top Products and Services
1.3
126 reviews
1.7
20 reviews

Xpo Logistics

1.1
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 213 TOTAL REVIEWS
Rank
240 out of 1639
in Transportation and Logistics category
Rating Details
Customer service
Product or Service Quality
Reliability
Staff
Tracking Tool
Statistics of Customer Service Calls
  • TOTAL CALLS
    23
  • SUCCESSFUL
    39%
  • AVG CALL DURATION
    04:38
  • ISSUES RESOLVED
    0%
Top Products and Services
1.2
123 reviews
1.1
31 reviews
1
9 reviews

How would you compare Innovel Solutions vs Xpo Logistics?

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Anonymous
#1533722

How would you compare Innovel Solutions vs Xpo Logistics? XPO Logistics is no better than Innovel Solutions.

I purchased an LG washer from Sams Club. Sams Club hired Innovel Solutions to deliver it at home. Innovel received it from LG in their warehouse at Kansas City and then sub-contracted the delivery job to XPO Logistics. Either Innovel or XPO took the washer all the way to St.

Louis. But the delivery location is Columbia, MO which is right in the middle between Kansas City and St. Louis. The washer is still in St.

Louis after more than a month since I purchased it and I am still waiting for delivery.

Innovel and XPO are the same in delivering a product. Both have very bad delivery system.

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