PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Innermost Cabinetry and KraftMaid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Innermost Cabinetry
KraftMaid

Innermost Cabinetry and KraftMaid Overview

Total reviews
2
173
Company responses
0
0
Issues resolved
0
1

Innermost Cabinetry and KraftMaid Consumer Ratings

Rank
1143 out of 1511 in Furniture and Decor category
307 out of 1511 in Furniture and Decor category
Product or Service Quality
No votes
286 in category
Customer service
No votes
221 in category
Reliability
No votes
199 in category
Style and Design
No votes
224 in category

Innermost Cabinetry and KraftMaid Rating Details

Product or Service Quality
No votes
1.5 (47 reviews)
Reviewer's quote

No items

...I contacted KraftMaid because I knew they had a lifetime warranty on their product. Well, I guess I should be concerned about my health as I was told that their "lifetime" warranty did not cover the problem I was having..

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Customer service
No votes
1.5 (47 reviews)
Reviewer's quote

No items

What is it with you ? I am so tired of not being able to talj to a real person!! You say kraft maid cares i say you only about money and not customer service, Thanks ,Helen ..

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Reliability
No votes
1.4 (45 reviews)
Reviewer's quote

No items

We purchased a beautiful home with Kraftmaid cabinets, which boast about their lifetime warrentee, craftsmanship, and reliability. Since we purchased the home, we are not the original purchasers of the cabinets which means we are not covered by warrentee, which i understand. OUr dishwasher has a...

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Style and Design
No votes
2.8 (43 reviews)
Reviewer's quote

No items

...no fun either! Lowes promised to make this right first working with JR and he said over and over again they would make this right! I ordered a white shaker style cabinet. They said they would order them now from Kraftmaid since the quality was so poor and badly made this time. I was fine with that I just wanted them in as soon as possible since I didn't have a kitchen and was having to live in a hotel! These cabinets came in 4 weeks later and I was so excited just to be disappointed again! All of my drawer fronts where a solid flat white surface! There was one cracked down the inside front and hinges were coming off! scratch on one! The pantry was missing a sliding drawer! No time pieces were sent! So back to lowered I went this is at this point my 8th visit to the store about my kitchen problems! Calling this store and trying to get someone on the phone is next to impossible! The only time I would get anything done is if I went in there and was talking to someone directly! They said they would order new drawer fronts on all cabinets so that the paint would match! Today is May 21 and I am still missing my kitchen drawer front is still missing along with my pantry, and trash can! I came in and spoke with Mark which he agreed to adjust my bill by some which is reality he just matched the current ad that they were offering if you ordered Kraftmaid cabinets at that particular time! So in reality I got nothing cause if I would have walked in and made a new order that particular day I would have gotten the same price! This was done by manager Mark cause now at this point I was being passed on to someone else cause no one wanted to deal with this! It was 2 more weeks before I got new drawer fronts and they are coming in pieces!...

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Innermost Cabinetry and KraftMaid Pros and Cons

Pros
No votes
  • Product
  • Warranty service
  • Product overall
Cons
No votes
  • This whole process is frustrating and wasting my time
  • Qualty control
  • Quality of paint

Innermost Cabinetry and KraftMaid Most Positive Reviews

Top rated reviews
No votes
4.8

Home depot has extremely poor handling, sounds like your cabinets absorbed moisture. I sold km for 11years and never...

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No votes
4.8

Self clips are breaking.
The veneer is piling off the shelf l.

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Innermost Cabinetry and KraftMaid Most Critical Reviews

Lowest rated reviews
No votes
1

I purchased Kraftmaid cabinets in a bisque glaze for my kitchen remodel in 2003. The finish was done so poorly that the...

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No votes
1

We paid to upgrade cabinetry to all plywood construction.

Wall cabinets arrived with mdf back panels.

When we called K...

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Innermost Cabinetry and KraftMaid Latest Reviews

Recent published reviews
No votes
1.3

When my cabinets reached an age of 8-10 years the frost glaze finish began to get gummy around the cabinet pull areas...

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No votes
1.8

I bought a box of Mac and Cheese with a picture of an elbow macaroni on the front. It was Labeled Mac and Cheese in...

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Innermost Cabinetry and KraftMaid Products and Services

Most reviewed product and services
  • Innermost Cabinetry Cabinet (1 review)
  • Kraftmaid Cabinet (83 reviews)
  • Kraftmaid Shipping Service (2 reviews)
  • Kraftmaid Cabinet Part Replacement (2 reviews)