PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ingo Money and RushCard as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ingo Money
RushCard

Ingo Money and RushCard Overview

Total reviews 754 4458
Company responses 0 0
Issues resolved 2 10

Ingo Money and RushCard Consumer Ratings

Rank
46 out of 216 in Cash Services category
38 out of 204 in Cards category
Customer service
41 in category
40 in category
Website
42 in category
34 in category
Reliability
34 in category
22 in category
Product or Service Quality
33 in category
31 in category

Ingo Money and RushCard Rating Details

Customer service
1.3 (366 reviews)
1.3 (1564 reviews)
Reviewer's quote

My large check has been denied multiple times and every time I have to reach out to customer service which, while the person is nice and helpful takes forever. Considering how quick and easy it is to deposit checks into regular bank accounts, despite a lot of business I do with PayPal it will...

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I wish that they had a location to I can go to for this or a phone number because customer service never knows anything. All they keep telling me is go to their website. I will be looking into how to take these people to court because now I feel like I'm being withheld something that is rightfully...

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Website
1.5 (355 reviews)
1.6 (1556 reviews)
Reviewer's quote

...Then, they said to go to the website and get a live customer support rep. Well, I called, and I got nothing. I tried the website, nothing...

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Why do you have a customer service number? Your agents refer us to the website, which isn't very helpful either. I have been with Rushcard since 2013 and my time with you guys are coming to an end. Thank you for nothing, yours truly once loyal consumer..

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Reliability
1.4 (351 reviews)
1.5 (1392 reviews)
Reviewer's quote

Well I didn't hear from him and all they won't catch this check for $300 which I really need she said it's available to go catch somewhere else.But I think they said they like for me to come back and use the side again I hope I hope so I'm gonna need it It's expensive! But when you're going to the...

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I am super upset I have been a customer since 2016 and I am constantly having issues with you guys. Can someone please give me a call at 8562630830. I need to speak with someone now.

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Product or Service Quality
1.4 (343 reviews)
1.5 (1595 reviews)
Reviewer's quote

Ive cashed checks in the past with no problem however suddenly service denied and error code a103 given. I haven't violated anything and haven't been made aware of any such violation..

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...Would NEVER EVER use this stupid card service not use it myself ever again! -Smfh..

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Ingo Money and RushCard Pros and Cons

Pros
  • That it seemed easy at first
  • It seemed perfect at first
  • Ease of using the app
  • Early deposit
  • Direct deposit
  • Getting money early
Cons
  • Wont accept checks no customer support
  • I did not get a reason for declined check
  • Customer service
  • Customer service
  • Bad very bad customer service
  • I do not have access to my funds following their maintenance

Ingo Money and RushCard Most Positive Reviews

Top rated reviews
5

Made a new account but wont let me do it but i have a new card

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5

I recieved a email and text from rushcars on friday about the systems being down. they did inform me about these...

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5

Would like for Ingo to reopen my account

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5

What happened to the online site also no answer due to high volume of calls. I pray this gets resolved money is tied up...

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Ingo Money and RushCard Most Critical Reviews

Lowest rated reviews
1

I was falsely accused by this company of attempting to commit fraud by trying to upload a photocopy of a check to be...

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1

The worst prepaid card company I ever had. They blocked my account after I buy a load from money gram, after they took...

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1

I try to deposit this check and ingo could not deposit then they freeze my account and take my money i had and close my...

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1

My Wife was in a really bad car accident and the money from the person who hit her insurance company was deposited on a...

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Ingo Money and RushCard Latest Reviews

Recent published reviews
No votes

The first time they declined my check it was from a previous employer WHOS PHONE NUMBER WAS ON THE CHECK. They could...

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No votes

I got a Rushcard few days ago and I have forgot my password and user ID coso I just need help bad I am having money...

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No votes

I mobile deposited a check in March and someone stole the same check and cashed it threw Ingo in may and it wasnt me so...

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No votes

I am trying to unlock my account and get a statement showing the whole account number.

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Ingo Money and RushCard Products and Services

Most reviewed product and services
  • Ingo Money Account (218 reviews)
  • Ingo Money Check Deposit (134 reviews)
  • Ingo Money Check Cashing (104 reviews)
  • Rushcard Account (449 reviews)
  • Rushcard Prepaid Card (412 reviews)
  • Rushcard Customer Care (333 reviews)