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Delete
  • 0 ISSUES RESOLVED
  • 215 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.3
Customer service
Website
Billing Practices
Staff
Exchange, Refund and Cancellation Policy
  • Worst nightmare ever 3
  • Getting away 1
  • Not 1

Customers don't like

  • Customer service6
  • Horrible customer service4
  • Nightmare2
  • Will not pay claim2
  • No respond for car damage payment2
Delete
  • 6 ISSUES RESOLVED
  • 833 TOTAL REVIEWS
  • $2.5M CLAIMED LOSSES
  • $9.3K AVERAGE LOSS
1.5
Customer service
Website
Billing Practices
Staff
Exchange, Refund and Cancellation Policy
  • Pleasant local agent 8
  • Agent 7
  • Local agent is great 5
  • Office staff 4
  • Previous claims 4

Customers don't like

  • Inability to resolve claim10
  • Customer service9
  • Really bad service7
  • Unresponsive agent7
  • Lack of respect and dignity5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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