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Infinity Insurance
Progressive Insurance

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Infinity Insurance

Infinity Insurance

Has verified representatives
1.8
  • 0 ISSUES RESOLVED
  • 116 COMPANY RESPONSES
  • 338 TOTAL REVIEWS
Rank
94 out of 1852
in Insurance category
Rating Details
Customer service
Product or Service Quality
Billing Practices
Website
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    325
  • SUCCESSFUL
    43%
  • AVG CALL DURATION
    04:15
  • ISSUES RESOLVED
    8%
Top Products and Services
1.6
72 reviews
1.3
45 reviews
1.5
43 reviews
Progressive Insurance

Progressive Insurance

1.5
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 886 TOTAL REVIEWS
Rank
144 out of 1852
in Insurance category
Rating Details
Customer service
Product or Service Quality
Billing Practices
Website
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    910
  • SUCCESSFUL
    39%
  • AVG CALL DURATION
    05:24
  • ISSUES RESOLVED
    43%
Top Products and Services
1.4
208 reviews
1.2
136 reviews
1.6
106 reviews

How would you compare Infinity Insurance vs Progressive Insurance?

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Anonymous
#1729989
Customer service
Infinity is a very unprofessional service and their customer representatives seem uneducated. They take long to respond to calls or emails.

And it’s difficult to get in touch with a manager to file a complaint

Product or Service Quality
Cheap repairs. Don’t trust their list of reliable shops
OutlyingBirdsOfParadise750
#1562920

No conozco progressive,pero nunca volvería a tener seguro con infiniti,los ajustadores nunca responden las llamadas,hace mas de un mes que hice el claim y todavia no terminan de pagarlo y por su tardanza pague mucho en rentar autos,son lamentables

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