PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wigsbuy and Indique Hair as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wigsbuy
Indique Hair

Wigsbuy and Indique Hair Overview

Total reviews 823 74
Company responses 0 5
Issues resolved 23 1

Wigsbuy and Indique Hair Consumer Ratings

Rank
72 out of 305 in Beauty Supplies and Equipment category
26 out of 305 in Beauty Supplies and Equipment category
Customer service
45 in category
12 in category
Website
69 in category
16 in category
Product or Service Quality
67 in category
40 in category
Price Affordability
83 in category
70 in category

Wigsbuy and Indique Hair Rating Details

Customer service
1.4 (339 reviews)
2.6 (43 reviews)
Reviewer's quote

There is no way to directly contact customer service with this company. No phone number, no live chat at the time I tried. Can only hope they will answer an email...

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One would think that a beauty supply shop would have a warming and friendly customer service...

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Website
2 (335 reviews)
3.4 (41 reviews)
Reviewer's quote

The website uses models with their Real Hair! How are you supposed to see what a wig will look like, if there are no actual pictures of the models wearing the wigs? I took a chance, and when I received the wig, of course it looked nothing like the picture...

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...I had checked the website for a sale, but this particular hair is rarely on sale. They had Sea Zen Straight, 3 bundles for the price of 1 Bounce!! Both products indicate steam treatment to give the texture of course relaxed hair. Zen is Asian, Bounce is Indian...

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Product or Service Quality
1.3 (308 reviews)
1.9 (48 reviews)
Reviewer's quote

...They have absolutely no style to them at all and the quality is horrible. I purchased 2 wigs for a total of $350. There is NO valid phone number to call them at and the live chat didn't even work...

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Their hair quality has declined significantly over the years. For the price and what you get, look at other brands and companies, trust me!!! The hair matts up and tangles within hours (wet and wavy), not to mention the shedding. I'm vacuuming and sweeping twice a day! They promise you a high...

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Price Affordability
2 (291 reviews)
2.2 (42 reviews)
Reviewer's quote

They falsely advertise real human hair as a wig to buy, and then for the bargain price of hundreds of dollars, they ship you a nasty, cheap synthetic wig that is absolutely nothing like the product you ordered. And then the fun really begins when they refuse you a return and refund. They are still...

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...But for the price I think it should be better quality for the chakan wig..

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Wigsbuy and Indique Hair Pros and Cons

Pros
  • Horrble
  • Frustrante
  • Deceptive website
  • Always enjoyed the texture and the time it lasted
  • Sale associate
  • Quality of the hair
Cons
  • Terrible customer service
  • Customer service is poor
  • Color was hideous unlike picture
  • Hair i purchased
  • Hair
  • Quality

Wigsbuy and Indique Hair Most Positive Reviews

Top rated reviews
5

Top Quality Anti Electrostatic Comb
No more unkempt hair for me, as these anti electrostatic combs are ideal for detangl...

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5

I have visited them a lot of the times so I can say that it is one of my favorite Hair Place to get my Hair Extensions...

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5

I emailed the website several questions and they got back to me within 24 hours with easy to understand and nice...

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4.8

Nothing negative happened. I wanted to make sure people understand what an amazing brand this is... especially if you...

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Wigsbuy and Indique Hair Most Critical Reviews

Lowest rated reviews
1

I am a breast cancer patient. I ordered a wig from Wigsbuy because the reviews were "good", and the wig "looked" cute....

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1

Indique has very poor to non existent quality control and even poorer customer service. When I placed my very first...

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1

I ordered a wig from this co. and I have tried to reach them to get a conformation
number to return it. It has been 2 we...

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1

Never again!
At least 10,000 spent into this company since my daughter and I started wearing weave years ago! From fron...

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Wigsbuy and Indique Hair Latest Reviews

Recent published reviews
No votes

I received a wig that I did not order and I have been charged twice (once through PayPal and once through The Seller)...

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3.1

I usually use the bounce or pure collection. I decided to try the Remix, first they color the hair and I wonder why? My...

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1

Ordered platinum layered wig got a one length with bangs black footed silver tipped wig. Complained and they had me...

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1.2

Their hair quality has declined significantly over the years. For the price and what you get, look at other brands and...

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Wigsbuy and Indique Hair Products and Services

Most reviewed product and services
  • Wigsbuy Wig (369 reviews)
  • Wigsbuy Shipping Service (104 reviews)
  • Wigsbuy Human Hair Wig (51 reviews)
  • Indique Hair Hair Extension (26 reviews)
  • Indique Hair Pure Hair Extension (11 reviews)
  • Indique Hair Asian Hair Extension (3 reviews)