PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wigsbuy and Indique Hair as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wigsbuy
Indique Hair

Wigsbuy and Indique Hair Overview

Total reviews
694
67
Company responses
0
5
Issues resolved
22
1

Wigsbuy was first mentioned on PissedConsumer on Nov 19, 2012 and since then this brand received 694 reviews. It is 627 reviews more than Indique Hair received since Mar 23, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Wigsbuy customer support team than with Indique Hair customer service.

Wigsbuy and Indique Hair Consumer Ratings

Rank
60 out of 357 in Beauty Supplies and Equipment category
24 out of 357 in Beauty Supplies and Equipment category
Customer service
42 in category
14 in category
Website
50 in category
12 in category
Product or Service Quality
58 in category
44 in category

According to consumer ratings and reviews, Indique Hair ranks 36 points higher in the Beauty Supplies and Equipment category than Wigsbuy. People gave Wigsbuy 1.4 stars for Customer service criterion in Beauty Supplies and Equipment category and it is 76 points higher than the worst rated brand in this category. At the same time, Indique Hair was rated 2.4 stars for Customer service criterion in this category and it is 104 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Indique Hair has a higher rating than Wigsbuy. Regarding Product or Service Quality criterion, consumers gave Wigsbuy 1.3 stars and it is 51% greater than other in category. Indique Hair however was rated 1.7 stars and it is 63% greater than other in category.

Wigsbuy and Indique Hair Rating Details

Customer service
1.4 (292 reviews)
2.4 (36 reviews)
Reviewer's quote

I have been trying to contact customer service about returning and order but cannot get through. Customer service indicates 7 days to contact them. I have been trying unsuccessfully for 5 days...

Ellen B

...I did report my complaints to someone at Indique and the customer service was great. However, they wanted me to send the hair back to have it looked at and tested. However, I just had got the hair installed and I just spent money for my installation...

Mira
Website
2 (290 reviews)
3.3 (34 reviews)
Reviewer's quote

...THERE is NO information on their website of my EVER having ordered and/or cancelled the wig purchase. They wiped it out. CLEVER CON ARTISTS...

Flora C

...I had checked the website for a sale, but this particular hair is rarely on sale. They had Sea Zen Straight, 3 bundles for the price of 1 Bounce!! Both products indicate steam treatment to give the texture of course relaxed hair. Zen is Asian, Bounce is Indian...

PissedConsumer1095278
Product or Service Quality
1.3 (272 reviews)
1.7 (42 reviews)
Reviewer's quote

I want a refund for my product I'm contacting my lawyer..

Tina w

The quality was top notch, in hindsight now that I don’t use this hair I can say in its best state the hair shedded a lot. This summer i installed a 16” curly hair that literally would mat and tangle within minutes. They didn’t want to issue a refund so I sent it back for “testing” where they said...

PissedConsumer1694144

Wigsbuy and Indique Hair Pros and Cons

Pros
  • Horrble
  • Frustrante
  • Wig they showed
  • Sale associate
  • Quality of the hair
  • Customer serivce
Cons
  • Terrible customer service
  • Customer service is poor
  • Color was hideous unlike picture
  • Hair i purchased
  • Quality
  • Hair

Wigsbuy and Indique Hair Most Positive Reviews

Top rated reviews
5

Top Quality Anti Electrostatic Comb
No more unkempt hair for me, as these anti electrostatic combs are ideal for detangl...

4

I bought 2 tubes of PURE 24" online. The package arrived and the color didn't match. I called their customer service...

Wigsbuy and Indique Hair Most Critical Reviews

Lowest rated reviews
1

I am a breast cancer patient. I ordered a wig from Wigsbuy because the reviews were "good", and the wig "looked" cute....

1

Indique has very poor to non existent quality control and even poorer customer service. When I placed my very first...

Wigsbuy and Indique Hair Latest Reviews

Recent published reviews

I didn't get through. All I want to know is when I will get the wig.

Read all 694 reviews
2.8

I started buying with indique in 2016. The quality was top notch, in hindsight now that I don’t use this hair I can say...

Read all 67 reviews

Wigsbuy and Indique Hair Products and Services

Most reviewed product and services
  • Wigsbuy Wig (353 reviews)
  • Wigsbuy Shipping Service (79 reviews)
  • Wigsbuy Human Hair Wig (42 reviews)
  • Indique Hair Hair Extension (23 reviews)
  • Indique Hair Pure Hair Extension (10 reviews)
  • Indique Hair Asian Hair Extension (3 reviews)