PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Indique Hair and Wigsbuy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Indique Hair
Wigsbuy

Indique Hair and Wigsbuy Overview

Total reviews
67
685
Company responses
5
0
Issues resolved
1
22

Wigsbuy was first mentioned on PissedConsumer on Nov 19, 2012 and since then this brand received 685 reviews. It is 618 reviews more than Indique Hair received since Mar 23, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Wigsbuy customer support team than with Indique Hair customer service.

Indique Hair and Wigsbuy Consumer Ratings

Rank
23 out of 368 in Beauty Supplies and Equipment category
56 out of 368 in Beauty Supplies and Equipment category
Product or Service Quality
41 in category
53 in category
Customer service
13 in category
39 in category
Price Affordability
54 in category
55 in category

According to consumer ratings and reviews, Indique Hair ranks 33 points higher in the Beauty Supplies and Equipment category than Wigsbuy. People gave Indique Hair 1.7 stars for Product or Service Quality criterion in Beauty Supplies and Equipment category and it is 60 points higher than the worst rated brand in this category. At the same time, Wigsbuy was rated 1.3 stars for Product or Service Quality criterion in this category and it is 48 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Indique Hair has a higher rating than Wigsbuy. Regarding Price Affordability criterion, consumers gave Indique Hair 2.1 stars and it is 52% worse than other in category. Wigsbuy however was rated 2 stars and it is 53% worse than other in category.

Indique Hair and Wigsbuy Rating Details

Product or Service Quality
1.7 (42 reviews)
1.3 (270 reviews)
Reviewer's quote

The quality was top notch, in hindsight now that I don’t use this hair I can say in its best state the hair shedded a lot. This summer i installed a 16” curly hair that literally would mat and tangle within minutes. They didn’t want to issue a refund so I sent it back for “testing” where they said...

PissedConsumer1694144

Ordered a wig. Cancelled the order well within the allotted time. I received an email that asked me "do you wish to cancel your order'? And I said "yes". They DID not refund my money and I have NO wig. Not even a ratty one. Their web site looks amazingly professional. Fake positive reviews, etc....

Flora C
Customer service
2.4 (36 reviews)
1.4 (290 reviews)
Reviewer's quote

...I did report my complaints to someone at Indique and the customer service was great. However, they wanted me to send the hair back to have it looked at and tested. However, I just had got the hair installed and I just spent money for my installation...

Mira

I have been trying to contact customer service about returning and order but cannot get through. Customer service indicates 7 days to contact them. I have been trying unsuccessfully for 5 days...

Ellen B
Price Affordability
2.1 (35 reviews)
2 (248 reviews)
Reviewer's quote

...They had Sea Zen Straight, 3 bundles for the price of 1 Bounce!! Both products indicate steam treatment to give the texture of course relaxed hair. Zen is Asian, Bounce is Indian. I went to the Soho shop to check it out for myself...

PissedConsumer1095278

They falsely advertise real human hair as a wig to buy, and then for the bargain price of hundreds of dollars, they ship you a nasty, cheap synthetic wig that is absolutely nothing like the product you ordered. And then the fun really begins when they refuse you a return and refund. They are still...

Beverley S

Indique Hair and Wigsbuy Pros and Cons

Pros
  • Sale associate
  • Quality of the hair
  • Customer serivce
  • Horrble
  • Frustrante
  • Wig they showed
Cons
  • Hair i purchased
  • Quality
  • Hair
  • Terrible customer service
  • Customer service is poor
  • Color was hideous unlike picture

Indique Hair and Wigsbuy Most Positive Reviews

Top rated reviews
4

I bought 2 tubes of PURE 24" online. The package arrived and the color didn't match. I called their customer service...

5

Top Quality Anti Electrostatic Comb
No more unkempt hair for me, as these anti electrostatic combs are ideal for detangl...

Indique Hair and Wigsbuy Most Critical Reviews

Lowest rated reviews
1

Indique has very poor to non existent quality control and even poorer customer service. When I placed my very first...

1

I am a breast cancer patient. I ordered a wig from Wigsbuy because the reviews were "good", and the wig "looked" cute....

Indique Hair and Wigsbuy Latest Reviews

Recent published reviews
2.8

I started buying with indique in 2016. The quality was top notch, in hindsight now that I don’t use this hair I can say...

Read all 67 reviews

Have not received my order of clip in extensions

Read all 685 reviews

Indique Hair and Wigsbuy Products and Services

Most reviewed product and services
  • Indique Hair Hair Extension (23 reviews)
  • Indique Hair Pure Hair Extension (10 reviews)
  • Indique Hair Asian Hair Extension (3 reviews)
  • Wigsbuy Wig (345 reviews)
  • Wigsbuy Shipping Service (78 reviews)
  • Wigsbuy Human Hair Wig (41 reviews)