PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Indiegogo and Youcaring as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Indiegogo
Youcaring

Indiegogo and Youcaring Overview

Total reviews 138 70
Company responses 0 0
Issues resolved 1 1

Indiegogo and Youcaring Consumer Ratings

Rank
373 out of 1922 in Financial Services category
158 out of 1244 in Professional Services category
Customer service
301 in category
127 in category
Website
164 in category
147 in category
Product or Service Quality
269 in category
96 in category
Reliability
215 in category
95 in category

Indiegogo and Youcaring Rating Details

Customer service
1.2 (72 reviews)
1.2 (34 reviews)
Reviewer's quote

Customer service phone number is outgoing message only. There is no one that physically picks up the phone nor is there anyway to leave a message or transfer..

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...And forget getting customer service! Nothing gets rectified ..

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Website
2.1 (66 reviews)
1.9 (31 reviews)
Reviewer's quote

My family and I paid several hundred dollars for reusable face masks online through a website called Indiedogo, I am sure this site is entirely a scam. This site fraudulently sold me face masks but never delivered. I have been waiting since the beginning of summer...

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I was running in past fundraisers on Youcaring website and never have had bad experience. I was registered there with my email address. This time I decided to register at Youcaring website with third party application of Youcaring itself connected with my facebook account,not knowing what trouble...

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Product or Service Quality
1.2 (63 reviews)
1.7 (30 reviews)
Reviewer's quote

The creator has stated it started production in May 2019. However, 2 months later, the creator announced it was not in production, but they hoped to start production soon. Since that time the creator has stated they are starting production at least 3 different times, but beyond a picture of pieces...

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...com greatly lacked the other services, that some of those other sites offers to their clients. Including, customer service skills. I would suggest that it change its name from YouCaring...

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Reliability
1.3 (63 reviews)
1.3 (24 reviews)
Reviewer's quote

Doesn't give a *** once they have your money. In my personal experience you have a 80% Chance of getting scammed if you crowdfund using them!

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YouCaring have said that they can't find my account, yet they continue to send contribution info and message to the email address I used to set up the account. One donation was send by credit card and the site said they didn't have the correct information. they claimed they would contact the donor...

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Indiegogo and Youcaring Pros and Cons

Pros
  • Innovative products
  • Good idea
  • Shiny pictures
  • Scary
  • Low cost
  • Concept
Cons
  • Dishonesty
  • No responsibility
  • Poor resposibility
  • No customer service
  • How they went about receiving a donation to themselves
  • You are a scam website

Indiegogo and Youcaring Most Positive Reviews

Top rated reviews
5

I invested in Instamic at the very beginning. From time to time I had my doubts and corresponded with the company. They...

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5

They take out CC fees at 3.5% but other than that, the service is free to use and works very well! The site is easy...

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4.5

The password reset function keeps giving me "password link cant be blank" and Im clearly typing in a new password. Pleas...

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4

I have been involved in 2 events A) 2 year old child with Wilms and B) 38 year old male with family of 3 that had a stro...

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Indiegogo and Youcaring Most Critical Reviews

Lowest rated reviews
1

I thought I was purchasing a product on the internet but it took me to a crowdfunding site. I thought I was...

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1

I had a very negative experience with you caring. A friend of mine had started a fundraiser to help her dog rescue. A...

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1

I paid for a so called Smarty Ring almost two years ago and paid over $500 for it and have seen nothing in return.
I con...

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1

WHY ARE YOU CHOOSING TO NOT CORRECT THIS PROBLEM? I've made numerous inquires with no human response other than someone...

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Indiegogo and Youcaring Latest Reviews

Recent published reviews
No votes

Is showing 2 different amounts I don't know which one to pay

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No votes

These fees are obscene, especially when youcaring has a reputation for ignoring charity whenever their arbitrary...

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1

I backed a project in 2019. The creator has stated it started production in May 2019. However, 2 months later, the creat...

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No votes

I have a dear friend in Iran who takes care of stray and abused dogs in Iran. She is a legitimate volunteer for a dog or...

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Indiegogo and Youcaring Products and Services

Most reviewed product and services
  • Indiegogo Shipping Service (22 reviews)
  • Indiegogo Crowdfunding Service (19 reviews)
  • Youcaring Crowdfunding Service (19 reviews)
  • Youcaring Donation (5 reviews)