PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about KickStarter and Indiegogo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

KickStarter
Indiegogo

KickStarter and Indiegogo Overview

Total reviews
22
122
Company responses
0
0
Issues resolved
0
1

KickStarter and Indiegogo Consumer Ratings

Rank
265 out of 1862 in Financial Services category
344 out of 1862 in Financial Services category
Customer service
227 in category
287 in category
Product or Service Quality
316 in category
264 in category
Website
133 in category
151 in category
Value for money
245 in category
205 in category

KickStarter and Indiegogo Rating Details

Customer service
1.3 (9 reviews)
1.1 (62 reviews)
Reviewer's quote

...We have to accept on blind faith that the money we pledge will be honored and we will receive the product or service. What can you do to see that the offer is followed through properly or get my money back? Thank you for your help Jim Swartzburg 805-379-4300 js@reliefmart. com ..

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Customer service phone number is outgoing message only. There is no one that physically picks up the phone nor is there anyway to leave a message or transfer..

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Product or Service Quality
1 (8 reviews)
1.2 (56 reviews)
Reviewer's quote

First and last time I use kickstarter after investing around 350$ and never got my product ( laserpecker) Reached out to k. s but never got a solution or help..

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im in need and cant afford your product i had open heart opertion had manchanic heart valve put in my husband has rare cancer eatting all his musles in his body we live on a fixed income and on disabity we are in our 60s please send us a free coolr/ freezer so when our power goes out we can use...

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Website
2.3 (7 reviews)
2.1 (55 reviews)
Reviewer's quote

Their website says a review of each project is done before its launched, taking 30 hours to 3 days. But NONE OF THAT that was actually done for our project. And our attempts to alert Kickstarter to this significant film project got meaningless boiler-plate responses from regular staff, and then no...

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Any moron can create a website for entrepreneurs to sell their wares, but without Indiegogo and all of their participant campaigns taking ANY ACCOUNTABILITLY after they broken their own rules and policy. As you can read on trustpilot. com, I'm not the only one who complaint about the same issue,...

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Value for money
1.1 (7 reviews)
1.3 (48 reviews)
Reviewer's quote

Andersson didn’t simply refund the money to my credit card. Kickstarter refused to refund my purchase citing the terms of their user agreement, a labyrinthine document comprised of indecipherable legal jargon similar to any agreement one is forced to sign in order to do anything on-line, use...

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...with 12 mp camera, 13 minutes of flight time, and GUARANTEED JUNE 2019 delivery, that was "PRODUCTION READY, green lit by engineers" and they just needed money to produce them. The company, ExtremeFliers UK claimed production started in March 2019 and closed the window for refunds. Shortly after, they announced repeated delays and downgrades to a 170g drone, with a...

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KickStarter and Indiegogo Pros and Cons

Pros
  • Slick advertising
  • Rip off
  • Excitement of waiting for the excuse of the week to arrive
  • Innovative products
  • Good idea
  • Shiny pictures
Cons
  • High likelihood of fraud
  • Did not get what i paid for
  • See complaint
  • Dishonesty
  • No responsibility
  • Customer service

KickStarter and Indiegogo Most Positive Reviews

Top rated reviews
4

A couple of notices saying it was delayed. When will I get it, or my money back? I guess I should have checked...

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5

I invested in Instamic at the very beginning. From time to time I had my doubts and corresponded with the company. They...

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No votes
4

an electric scooter hubless payed since one year and no commercial support from indiegogo !CDISCOUNT AMAZON EBAY...

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KickStarter and Indiegogo Most Critical Reviews

Lowest rated reviews
1

Gave money to their campaign to save the Cindy's sign and was promised a special party for the contributors when complet...

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1

I thought I was purchasing a product on the internet but it took me to a crowdfunding site. I thought I was...

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1

I backed the following project to a hefty sum...The World's Best Hybrid Hoodie. Delivery was promised in early dec...

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1

I paid for a so called Smarty Ring almost two years ago and paid over $500 for it and have seen nothing in return.
I con...

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KickStarter and Indiegogo Latest Reviews

Recent published reviews
1

I have no way to contact the creator of orb drop! I have done everything possible to try and contact orb drop, Spinpal,...

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No votes

Is this campaign will go forward? Is only 4 Backers on it.

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1

Yes they did get back with the same old promise, its shipping from warehouse and they will let me know when its on its...

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No votes

Hi, I have order something for indiegogo website and I still have received a email in regards to my package or a...

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KickStarter and Indiegogo Products and Services

Most reviewed product and services
  • Kickstarter Crowdfunding Service (5 reviews)
  • Kickstarter Shipping Service (3 reviews)
  • Kickstarter Charging Cord (1 review)
  • Indiegogo Shipping Service (21 reviews)
  • Indiegogo Crowdfunding Service (17 reviews)
  • Indiegogo Customer Care (6 reviews)