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  • 1 ISSUES RESOLVED
  • 34 TOTAL REVIEWS
  • $1.4K CLAIMED LOSSES
  • $111 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Dog bed 1
  • Karen - customer service rep - did seem knowledgeable and polite 1

Customers don't like

  • Dishonest business practice poor customer service2
  • Dishonest business practice2
  • Delivery of gift card1
  • Inability of cs to apply during phone order or thereafter1
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Somethingsphishy

Pet Stores
  • 0 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $3.1K CLAIMED LOSSES
  • $125 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Helpful 1
  • How they treated me 1
  • Quality of my fish 1
  • Will not let me buy 1
  • You will get money back if you follow their posted guarntee 1

Customers don't like

  • Customer service4
  • Blocked my emails3
  • Refused to help me2
  • Way i was treated1
  • Way the fish were shipped or the way i was treated1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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