Start a new comparison
Delete
  • 1 ISSUES RESOLVED
  • 48 TOTAL REVIEWS
  • $1.7K CLAIMED LOSSES
  • $99 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Karen - customer service rep - did seem knowledgeable and polite 1
  • Dog bed 1

Customers don't like

  • Dishonest business practice3
  • Dishonest business practice poor customer service2
  • Poor customer service1
  • No consideration for shipping issue1
  • Inability of cs to apply during phone order or thereafter1
Delete

Petsmart

Pet Stores
  • 5 ISSUES RESOLVED
  • 1092 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Selection 6
  • Convenient 3
  • Vet services and the grooming services when delivered 2
  • Variety of products 2
  • Grooming salon 2

Customers don't like

  • Customer service36
  • Managers or costumer service7
  • No accountability5
  • Grooming dept5
  • Grooming5
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel