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  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $1.4K CLAIMED LOSSES
  • $111 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Dog bed 1
  • Karen - customer service rep - did seem knowledgeable and polite 1
  • Not much after realizing i was scammed 1

Customers don't like

  • Dishonest business practice poor customer service3
  • Dishonest business practice3
  • Inability of cs to apply during phone order or thereafter1
  • Vip charges for nothing1
  • Inability to apply my 50 dollar gift card to my online order and1
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Petsmart

Pet Stores
  • 5 ISSUES RESOLVED
  • 936 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $5.2K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Selection 6
  • Convenient 3
  • Grooming salon 2
  • Vet services and the grooming services when delivered 2
  • Variety of products 2

Customers don't like

  • Customer service25
  • Grooming11
  • Management10
  • Managers or costumer service10
  • No accountability9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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