Ikea vs Wayfair

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Ikea

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 721 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Product 9
  • Dissapointed 4
  • Furniture 4
  • Good products reasonably prices 3
  • Wasting my time for a mistake ikea made and not to fix it 3

Customers don't like

  • Customer service27
  • Response to problem21
  • Delivery service8
  • Quality7
  • Worst customer service7

Products by Ikea

No items

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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 387 TOTAL REVIEWS
  • $46K CLAIMED LOSSES
  • $443 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Not a single thing 9
  • Customer service 6
  • Product 6
  • None 3
  • Quality and price 3

Customers don't like

  • Customer service15
  • Delivery8
  • Delivery service8
  • Everything on experience8
  • Communication on shipping7

Products by Wayfair

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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