PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Walter E Smithe and Ikea as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Walter E Smithe
Ikea

Walter E Smithe and Ikea Overview

Total reviews
13
894
Company responses
0
0
Issues resolved
0
1

Ikea was first mentioned on PissedConsumer on Jul 27, 2007 and since then this brand received 894 reviews. It is 881 reviews more than Walter E Smithe received since Jul 18, 2008.

Walter E Smithe and Ikea Consumer Ratings

Rank
327 out of 1895 in Furniture and Decor category
310 out of 1895 in Furniture and Decor category
Staff
214 in category
298 in category
Customer service
155 in category
297 in category
Delivery Service
166 in category
324 in category

According to consumer ratings and reviews, Ikea ranks 17 points higher in the Furniture and Decor category than Walter E Smithe. People gave Walter E Smithe 1.9 stars for Staff criterion in Furniture and Decor category and it is 365 points higher than the worst rated brand in this category. At the same time, Ikea was rated 1.5 stars for Staff criterion in this category and it is 281 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Walter E Smithe has a higher rating than Ikea. Regarding Delivery Service criterion, consumers gave Walter E Smithe 2.4 stars and it is 71% greater than other in category. Ikea however was rated 1.3 stars and it is 56% worse than other in category.

Walter E Smithe and Ikea Rating Details

Staff
1.9 (8 reviews)
1.5 (164 reviews)
Reviewer's quote

In 2015. We had a custom sectional ordered and delivered. Bu the time this couch was 2 months old, a cusion and the recliner was wearing badly. Note we were rehabbing our newly purchased home at the time, so barely had any kind of time to sit in custom built sectional. WES, allowed us to return...

PissedConsumer1254724

...” I filed a complaint w/Customer Service and a staff member was assigned to my case. She apologized, arranged new install date (Aug 3rd)and awarded compensation. (My daughter was present as a witness in all meetings) On Aug 3rd, the installer’s failed to show...

susan l
Customer service
1.7 (7 reviews)
1.2 (211 reviews)
Reviewer's quote

Horrible ! Horrible ! Horrible! Got a couch, took for ever. Walter e smithe made a HUGE mistake on my billing CREDIT CARD. RUINED My credit. They charged me double for one item. They are handed over to investigations. I did not do my homework thoroughly researching their reputation. I will never...

PissedConsumer1162445

...The Byzantine automated series of prompts results in a "transferring you to our customer service team," followed by "we did not receive your selection within the time allowed" and a hangup. Web site is similarly wonky. I will never purchase from these people again..

Gregory M
Delivery Service
2.4 (7 reviews)
1.3 (144 reviews)
Reviewer's quote

I purchased a section and 2 chairs paid 4500 for them to be made waited 2 months for delivery my the leggs on the chairs are leaning to the side i reported this when first go furniture they took chair brought it back still not fixed 1 chair has a dent in the back sent picture they kept trying to...

PissedConsumer1080722

Very bad delivery service. You can’t even get the customer service online..

PissedConsumer1334315

Walter E Smithe and Ikea Pros and Cons

Pros
  • Usually family friendly
  • Product
  • Dissapointed
  • Furniture
Cons
No votes
  • Customer service
  • Response to problem
  • Worst customer service

Walter E Smithe and Ikea Most Positive Reviews

Top rated reviews
4.6

I purchased a sofa sectional. Within a year the it looked as if it was 5 years old. The fabric wore badly. I decided to...

5

After 30+ yrs., we are downsizing, thinking who would buy a 5 brm house but someone 30+ yrs. younger than we are! Could...

Walter E Smithe and Ikea Most Critical Reviews

Lowest rated reviews
1

Lies and frustrations! As I am writing this review, it has been 11 weeks since we ordered our bed frame and mattress,...

1

I ordered kitchen with delivery and assembling and given schedule date. On schedule date the goods have been delivered...

Walter E Smithe and Ikea Latest Reviews

Recent published reviews

I do not have a problem with Walter E Smith except for the commercial where they use paint guns without wearing...

Read all 13 reviews
1.5

Purchased a kitchen. All the sales staff try their best and even the call center staff are reasonable good at answering...

Read all 894 reviews

Walter E Smithe and Ikea Products and Services

Most reviewed product and services
  • Walter E Smithe Recliner (1 review)
  • Walter E Smithe Customer Care (1 review)
  • Walter E Smithe Chair (1 review)
  • Ikea Delivery Service (158 reviews)
  • Ikea Customer Care (76 reviews)
  • Ikea Cabinet (35 reviews)