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Ikea

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 784 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Reliability
  • Product 9
  • Furniture 4
  • Dissapointed 4
  • Wasting my time for a mistake ikea made and not to fix it 3
  • Good products reasonably prices 3

Customers don't like

  • Customer service15
  • Response to problem8
  • Delivery service5
  • Worst customer service4
  • Customer support4
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Steinhafels

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 120 TOTAL REVIEWS
  • $57.7K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Reliability
  • Selection 3
  • Salesman 2
  • Pick up area staff 2
  • Mattress for the first 1-2 years 2
  • Variety 1

Customers don't like

  • Poor customer service9
  • Poor customer service and communication3
  • Whole experience2
  • Time to repair defect when called1
  • Service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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