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Ikea

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 777 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Product 9
  • Furniture 4
  • Dissapointed 4
  • Wasting my time for a mistake ikea made and not to fix it 3
  • Good products reasonably prices 3

Customers don't like

  • Customer service15
  • Response to problem8
  • Delivery service5
  • Worst customer service4
  • Customer support4
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Staples

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 737 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $636 AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Helpful manager 3
  • Customer service reps 3
  • Selection and products 2
  • Manager tried to be helpful 2
  • Friendliness of the cashiers 2

Customers don't like

  • Poor customer service5
  • Unable to provide adequate solution with their mistakes3
  • Misrepresentations in listing3
  • Incompetence that cost me money3
  • Incompetence of staff3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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