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Ikea

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 789 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Reliability
  • Product 9
  • Dissapointed 5
  • Furniture 4
  • Good products reasonably prices 3
  • Frustrated 3

Customers don't like

  • Customer service16
  • Response to problem8
  • Delivery service6
  • Customer support5
  • Worst customer service4
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Sofa Mart

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 120 TOTAL REVIEWS
  • $85.9K CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Reliability
  • Original sales person 5
  • Sales person 2
  • Style and features of our set 1
  • Sofa mart is good and good service 1
  • Sales rep on the floor 1

Customers don't like

  • Sofa2
  • Worst1
  • Useless warranty1
  • Torn seam1
  • No help from warranty1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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