Ikea vs Sofa Mart

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Ikea

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 720 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Product 9
  • Dissapointed 4
  • Furniture 4
  • Good products reasonably prices 3
  • Wasting my time for a mistake ikea made and not to fix it 3

Customers don't like

  • Customer service27
  • Response to problem21
  • Delivery service8
  • Quality7
  • Worst customer service7

Products by Ikea

No items

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Sofa Mart

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 101 TOTAL REVIEWS
  • $80.8K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Original sales person 4
  • Judy 1
  • Sales person 1
  • Sales rep on the floor 1
  • Sofa mart is good and good service 1

Customers don't like

  • Lie4
  • Customer service2
  • Extra warranty protection did not cover poor quality of product2
  • Sofa2
  • Worst1

Products by Sofa Mart

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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