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Ikea

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 753 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Product 9
  • Dissapointed 4
  • Furniture 4
  • Good products reasonably prices 3
  • Wasting my time for a mistake ikea made and not to fix it 3

Customers don't like

  • Customer service14
  • Response to problem8
  • Delivery service5
  • Customer support4
  • Worst customer service4
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Sofa Mart

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 115 TOTAL REVIEWS
  • $85.9K CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Original sales person 4
  • Looks of furniture and 1
  • Sales person 1
  • Sales rep on the floor 1
  • Sofa mart is good and good service 1

Customers don't like

  • Sofa2
  • No help from store manager1
  • Torn seam1
  • Useless warranty1
  • Worst1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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