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Ikea

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 768 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Reliability
  • Product 9
  • Dissapointed 4
  • Furniture 4
  • Good products reasonably prices 3
  • Wasting my time for a mistake ikea made and not to fix it 3

Customers don't like

  • Customer service15
  • Response to problem8
  • Delivery service5
  • Customer support4
  • Worst customer service4
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Mattress Firm

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 605 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Reliability
  • Person who sold me the bed 7
  • Great attitude during the purchase 4
  • Courtesy and friendliness of salesman 3
  • Well mannered employees 3
  • Delivery 3

Customers don't like

  • Customer service12
  • Refund policy5
  • Poor communication and delivery4
  • Being sold defective product3
  • Communication3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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