PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Living Spaces and Ikea as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Living Spaces
Ikea

Living Spaces and Ikea Overview

Total reviews
573
894
Company responses
0
0
Issues resolved
4
1

Ikea was first mentioned on PissedConsumer on Jul 27, 2007 and since then this brand received 894 reviews. It is 321 reviews more than Living Spaces received since May 28, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Living Spaces customer support team than with Ikea customer service.

Living Spaces and Ikea Consumer Ratings

Rank
324 out of 1895 in Furniture and Decor category
310 out of 1895 in Furniture and Decor category
Customer service
279 in category
297 in category
Staff
230 in category
298 in category
Reliability
243 in category
179 in category

According to consumer ratings and reviews, Ikea ranks 14 points higher in the Furniture and Decor category than Living Spaces. People gave Living Spaces 1.2 stars for Customer service criterion in Furniture and Decor category and it is 328 points higher than the worst rated brand in this category. At the same time, Ikea was rated 1.2 stars for Customer service criterion in this category and it is 310 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Living Spaces has a higher rating than Ikea. Regarding Reliability criterion, consumers gave Living Spaces 1.2 stars and it is 60% greater than other in category. Ikea however was rated 1.4 stars and it is 71% greater than other in category.

Living Spaces and Ikea Rating Details

Customer service
1.2 (292 reviews)
1.2 (211 reviews)
Reviewer's quote

...How ridiculous is that!! The “manager” Pablo had no personality and definitely lacked customer service skills. I could see they were hard up for talent to make this guy a manager..

PissedConsumer1716445

...The Byzantine automated series of prompts results in a "transferring you to our customer service team," followed by "we did not receive your selection within the time allowed" and a hangup. Web site is similarly wonky. I will never purchase from these people again..

Gregory M
Staff
1.8 (257 reviews)
1.5 (164 reviews)
Reviewer's quote

...So yes, the stores are nice, the retail staff are nice, but the structural integrity of the furniture is lacking and its appears Living Spaces does not honor their warranty. We spent approx. $5K here and only hope you don't make the same mistake...

Brian G

...” I filed a complaint w/Customer Service and a staff member was assigned to my case. She apologized, arranged new install date (Aug 3rd)and awarded compensation. (My daughter was present as a witness in all meetings) On Aug 3rd, the installer’s failed to show...

susan l
Reliability
1.2 (250 reviews)
1.4 (149 reviews)
Reviewer's quote

Purchased a sectional sofa; unfortunately the pieces do not aligh, the seats are made with recycled water bottles and VERY uncomfortable. Looking to take them to small claims court. My initial complaint about the poor construction, pillows that do not align with seat cushions, and the all around...

Patricia M

The combination lock keeps choosing its own combination and I have watched all the Youtube videos on how to find the correct numbers. Even the hacks have stopped working!

Ross

Living Spaces and Ikea Pros and Cons

Pros
  • Showroom
  • Salesperson
  • Product selection
  • Product
  • Dissapointed
  • Furniture
Cons
  • Customer service
  • Dont take care of their customer
  • Quality of products or service
  • Customer service
  • Response to problem
  • Worst customer service

Living Spaces and Ikea Most Positive Reviews

Top rated reviews
5

My husband and I had stopped at Living Spaces the week leading up to Memorial Day to check out their sales and purchase...

5

After 30+ yrs., we are downsizing, thinking who would buy a 5 brm house but someone 30+ yrs. younger than we are! Could...

Living Spaces and Ikea Most Critical Reviews

Lowest rated reviews
1

Living Spaces has horrible customer service and they put you off by saying someone will call back and they never do. My...

1

I ordered kitchen with delivery and assembling and given schedule date. On schedule date the goods have been delivered...

Living Spaces and Ikea Latest Reviews

Recent published reviews
1

Purchased a sectional sofa; unfortunately the pieces do not aligh, the seats are made with recycled water bottles and...

Read all 573 reviews
1.5

Purchased a kitchen. All the sales staff try their best and even the call center staff are reasonable good at answering...

Read all 894 reviews

Living Spaces and Ikea Products and Services

Most reviewed product and services
  • Living Spaces Sofa (94 reviews)
  • Living Spaces Customer Care (50 reviews)
  • Living Spaces Recliner (27 reviews)
  • Ikea Delivery Service (158 reviews)
  • Ikea Customer Care (76 reviews)
  • Ikea Cabinet (35 reviews)