PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Living Spaces and Ikea as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Living Spaces
Ikea

Living Spaces and Ikea Overview

Total reviews
597
993
Company responses
0
0
Issues resolved
5
1

Living Spaces and Ikea Consumer Ratings

Rank
358 out of 1512 in Furniture and Decor category
345 out of 1512 in Furniture and Decor category
Customer service
294 in category
314 in category
Product or Service Quality
292 in category
227 in category
Reliability
262 in category
204 in category
Exchange, Refund and Cancellation Policy
251 in category
189 in category

Living Spaces and Ikea Rating Details

Customer service
1.2 (306 reviews)
1.2 (275 reviews)
Reviewer's quote

...Called customer service to find out next steps. Was told I would get a response in the next 3-4 days with determination. But if parts were necessary they would take 6-8 weeks and would be sent directly to me then I would be responsible for contacting the tech to get them installed...

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...So over 2 hr wait I WILL NEVER SHOP AT IKEA AGAIN!!!!!!! Useless store worst customer service, disorganized , *** would just get far too long if I continue. Stay away from IKEA- USELESS!..

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Product or Service Quality
1.4 (267 reviews)
1.7 (204 reviews)
Reviewer's quote

...They looked up the order for the wrong chairs they delivered by their own mistake and now I have to pay for their negligence!! Great service and luckily now we have 2 other Big Furniture companies in HB..

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Customer service is terrible, no knowledge on anything about the system, no options to search for missing orders either to contact other warehouse to get status on an order thats been missing for 2 weeks. Atlanta employees are the worst, they have no capability to explain nor offer assistance at...

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Reliability
1.2 (261 reviews)
1.4 (198 reviews)
Reviewer's quote

AVOID this place at all costs. Spend your hard earned money elsewhere. I ordered $3000.00 worth of product. I moved into my home July 10 and scheduled to have my items delivered that same day. July 10 came and they delivered NOTHING. Come to find out "someone" cancelled the delivery and told me I...

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Juste receved Ikea delivery many items are missing. Still on the phone it has been 2 hours. Impossible to talk or write to anyone at Ikea

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Exchange, Refund and Cancellation Policy
1.3 (249 reviews)
1.5 (214 reviews)
Reviewer's quote

No surprise but he never called,,,,,,,,finally told them to cancel order and refund me. The genius senior manager I had to speak with said yes they would do that and would initiate the credit as soon as they found the missing furniture and received it back from the freight company!!!!!! At that...

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...Later I was trying to cancel the order, but it was impossible to do so ('cancellation window has been closed') http://potapov-nature. com/ikea/Screenshot2020-06-18. png So, I was waiting for 30 days delivery, as was suggested by the consumer regulations in the USA, but nothing happened...

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Living Spaces and Ikea Pros and Cons

Pros
  • Showroom
  • Salesperson
  • Product selection
  • Dissapointed
  • Product
  • Furniture
Cons
  • Customer service
  • Dont take care of their customer
  • Unprofessional customer service
  • Customer service
  • Response to problem
  • Worst customer service

Living Spaces and Ikea Most Positive Reviews

Top rated reviews
5

It seems like Living Spaces is sleeping most of the time and is only awake when it's time to deposit the check. Worst e...

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5

After 30+ yrs., we are downsizing, thinking who would buy a 5 brm house but someone 30+ yrs. younger than we are! Could...

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5

We had a very positive experience with Living Spaces in Vista, CA. We ordered our sofa in our preferred color - teal -...

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4.7

Ikea in Miami is an awesome store, but it's confusing. The weekends are crazy, I needed a lot if help and a worker...

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Living Spaces and Ikea Most Critical Reviews

Lowest rated reviews
1

Living Spaces has horrible customer service and they put you off by saying someone will call back and they never do. My...

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1

I ordered kitchen with delivery and assembling and given schedule date. On schedule date the goods have been delivered...

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1

2014-Sep-29

My husband and I went to the Scottsdale location yesterday to purchase a dining table and coffee table. We...

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1

See attached photo , 2 1/2 hrs of waiting until a response !!!
One shipment , we never received as forwarding agent stat...

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Living Spaces and Ikea Latest Reviews

Recent published reviews
1.6

I purchased 2 recliner chairs and added the 5 year warranty. When they delivered the chairs they delivered the wrong col...

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1

Went to do a pick up for a product ordered on their website. WORST PICK UP of any store Ive ever been to.
Waited 1.5 hrs...

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1.3

I purchased a bed from Living Spaces. Coolest thing about it was the USB ports in the headboard. Well those ports quit w...

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2.9

Juste receved Ikea delivery many items are missing. Still on the phone it has been 2 hours. Impossible to talk or write...

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Living Spaces and Ikea Products and Services

Most reviewed product and services
  • Living Spaces Sofa (97 reviews)
  • Living Spaces Customer Care (51 reviews)
  • Living Spaces Recliner (27 reviews)
  • Ikea Delivery Service (173 reviews)
  • Ikea Customer Care (79 reviews)
  • Ikea Cabinet (37 reviews)