PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ikea and Living Spaces as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ikea
Living Spaces

Ikea and Living Spaces Overview

Total reviews
974
597
Company responses
0
0
Issues resolved
1
5

Ikea and Living Spaces Consumer Ratings

Rank
344 out of 1510 in Furniture and Decor category
357 out of 1510 in Furniture and Decor category
Customer service
No votes
291 in category
Exchange, Refund and Cancellation Policy
No votes
250 in category
Website
No votes
234 in category
Product or Service Quality
No votes
288 in category

Ikea and Living Spaces Rating Details

Customer service
No votes
1.2 (306 reviews)
Reviewer's quote

...How does a company deliver the wrong items and not check the numbers on the boxes before they are delivered to a customer? Big 0 for customer service. Can't get a Response by phone only a message. They ask customers to email them but never reply..

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...Called customer service to find out next steps. Was told I would get a response in the next 3-4 days with determination. But if parts were necessary they would take 6-8 weeks and would be sent directly to me then I would be responsible for contacting the tech to get them installed...

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Exchange, Refund and Cancellation Policy
No votes
1.3 (249 reviews)
Reviewer's quote

...I was charged and was given a "refund" receipt. The money was supposed to go back on my card. It did not...

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No surprise but he never called,,,,,,,,finally told them to cancel order and refund me. The genius senior manager I had to speak with said yes they would do that and would initiate the credit as soon as they found the missing furniture and received it back from the freight company!!!!!! At that...

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Website
No votes
2.2 (224 reviews)
Reviewer's quote

The only contact possible on the Company website is cancel order, I don't want to cancel an order, I want to ASK A QUESTIION!! GIVE MRE A CHOPICE IKEA COME GET WITH THE PROGRAM!!!Make more options availb el on the contyact form..

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Im writing this review because I could not find a way on their website to write an honest review and I want someone to read it from Living Spaces, because any major chain can sell you a set of sofas with warranty, but that doesn't guarantee that they will help you resolve an issue like the one I...

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Product or Service Quality
No votes
1.4 (267 reviews)
Reviewer's quote

...I'd give it negative stars for customer service..

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...They looked up the order for the wrong chairs they delivered by their own mistake and now I have to pay for their negligence!! Great service and luckily now we have 2 other Big Furniture companies in HB..

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Ikea and Living Spaces Pros and Cons

Pros
  • Dissapointed
  • Product
  • Furniture
  • Showroom
  • Salesperson
  • Product selection
Cons
  • Customer service
  • Response to problem
  • Worst customer service
  • Customer service
  • Dont take care of their customer
  • Unprofessional customer service

Ikea and Living Spaces Most Positive Reviews

Top rated reviews
5

After 30+ yrs., we are downsizing, thinking who would buy a 5 brm house but someone 30+ yrs. younger than we are! Could...

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5

It seems like Living Spaces is sleeping most of the time and is only awake when it's time to deposit the check. Worst e...

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4.7

Ikea in Miami is an awesome store, but it's confusing. The weekends are crazy, I needed a lot if help and a worker...

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5

We had a very positive experience with Living Spaces in Vista, CA. We ordered our sofa in our preferred color - teal -...

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Ikea and Living Spaces Most Critical Reviews

Lowest rated reviews
1

I ordered kitchen with delivery and assembling and given schedule date. On schedule date the goods have been delivered...

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1

Living Spaces has horrible customer service and they put you off by saying someone will call back and they never do. My...

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1

See attached photo , 2 1/2 hrs of waiting until a response !!!
One shipment , we never received as forwarding agent stat...

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1

2014-Sep-29

My husband and I went to the Scottsdale location yesterday to purchase a dining table and coffee table. We...

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Ikea and Living Spaces Latest Reviews

Recent published reviews
1.9

Ordered bookshelves online. Waited a month for the delivery and all day long only to get the wrong items. Items numbers...

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1.6

I purchased 2 recliner chairs and added the 5 year warranty. When they delivered the chairs they delivered the wrong col...

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2

There is no way to reach customer service person by phone or email. No customer service at all right now. I wouldnt...

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1.3

I purchased a bed from Living Spaces. Coolest thing about it was the USB ports in the headboard. Well those ports quit w...

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Ikea and Living Spaces Products and Services

Most reviewed product and services
  • Ikea Delivery Service (170 reviews)
  • Ikea Customer Care (77 reviews)
  • Ikea Cabinet (37 reviews)
  • Living Spaces Sofa (97 reviews)
  • Living Spaces Customer Care (51 reviews)
  • Living Spaces Recliner (27 reviews)