PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kanes Furniture and Ikea as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kanes Furniture
Ikea

Kanes Furniture and Ikea Overview

Total reviews
84
894
Company responses
0
0
Issues resolved
0
1

Ikea was first mentioned on PissedConsumer on Jul 27, 2007 and since then this brand received 894 reviews. It is 810 reviews more than Kanes Furniture received since Feb 21, 2012.

Kanes Furniture and Ikea Consumer Ratings

Rank
363 out of 1894 in Furniture and Decor category
309 out of 1894 in Furniture and Decor category
Customer service
311 in category
295 in category
Reliability
196 in category
179 in category
Value for money
284 in category
159 in category

According to consumer ratings and reviews, Ikea ranks 54 points higher in the Furniture and Decor category than Kanes Furniture. People gave Kanes Furniture 1.1 stars for Customer service criterion in Furniture and Decor category and it is 294 points higher than the worst rated brand in this category. At the same time, Ikea was rated 1.2 stars for Customer service criterion in this category and it is 310 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Ikea has a higher rating than Ikea. Regarding Value for money criterion, consumers gave Kanes Furniture 1.6 stars and it is 53% greater than other in category. Ikea however was rated 2 stars and it is 74% greater than other in category.

Kanes Furniture and Ikea Rating Details

Customer service
1.1 (35 reviews)
1.2 (211 reviews)
Reviewer's quote

...And provide horrible customer service. Destiny who is supposed to be in charge of customer provided no customer service. She has no idea of how to resolve issues or keep a customer happy...

Juanmiguel

...The Byzantine automated series of prompts results in a "transferring you to our customer service team," followed by "we did not receive your selection within the time allowed" and a hangup. Web site is similarly wonky. I will never purchase from these people again..

Gregory M
Reliability
1.4 (33 reviews)
1.4 (149 reviews)
Reviewer's quote

Long story short we could not get any satisfaction. The showroom floor model hand 50% more quality than the one we took home. The chairs look alike but there was a big difference when you said in them.

PissedConsumer1708131

The combination lock keeps choosing its own combination and I have watched all the Youtube videos on how to find the correct numbers. Even the hacks have stopped working!

Ross
Value for money
1.6 (29 reviews)
2 (130 reviews)
Reviewer's quote

...I really thought you guys were reputable store and I will be contacting your Regional store to let them know this it's a shame people spend big money in your store not the first time I've bought furniture but it will be my last! Very angry customer and very unsatisfied!..

Maria M

...utely the last time I ever order anything from IKEA online and the experience has left me feeling so let down I honestly don’t think I ever want to give any money to this store again. As a European, myself and my family have always used IKEA furnishings for our homes, and my husband has furnished several rental properties with ...

PissedConsumer1350497

Kanes Furniture and Ikea Pros and Cons

Pros
  • Initial salesperson
  • Product
  • Manager handling the issue
  • Product
  • Dissapointed
  • Furniture
Cons
  • Misleading advertising
  • Bad customer service
  • Does not stand behind their defective product
  • Customer service
  • Response to problem
  • Worst customer service

Kanes Furniture and Ikea Most Positive Reviews

Top rated reviews
5

I purchased a kitchen set from Kane's (Savon) about 15 years ago. It was still in excellent condition, very sturdy when...

5

After 30+ yrs., we are downsizing, thinking who would buy a 5 brm house but someone 30+ yrs. younger than we are! Could...

Kanes Furniture and Ikea Most Critical Reviews

Lowest rated reviews
1

Do not think that they stand behind their "quality so good it is guaranteed for life" warranty. The warranty has so...

1

I ordered kitchen with delivery and assembling and given schedule date. On schedule date the goods have been delivered...

Kanes Furniture and Ikea Latest Reviews

Recent published reviews
1

I spent so much money at Kanes. I had an issue with 3 chairs about $80 a chair. Its not the money. Its the principle...

Read all 84 reviews
1.5

Purchased a kitchen. All the sales staff try their best and even the call center staff are reasonable good at answering...

Read all 894 reviews

Kanes Furniture and Ikea Products and Services

Most reviewed product and services
  • Kanes Furniture Sofa (11 reviews)
  • Kanes Furniture Furniture Set (9 reviews)
  • Kanes Furniture Recliner (9 reviews)
  • Ikea Delivery Service (158 reviews)
  • Ikea Customer Care (76 reviews)
  • Ikea Cabinet (35 reviews)