PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about IHT Insurance Agency Group and Metlife as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

IHT Insurance Agency Group
Metlife

IHT Insurance Agency Group and Metlife Overview

Total reviews
12
325
Company responses
0
0
Issues resolved
0
1

IHT Insurance Agency Group and Metlife Consumer Ratings

Rank
4 out of 1060 in Insurance category
227 out of 1060 in Insurance category
Customer service
7 in category
197 in category
Diversity of Products or Services
2 in category
169 in category
Reliability
0 in category
156 in category
Website
2 in category
191 in category

IHT Insurance Agency Group and Metlife Rating Details

Customer service
4.8 (4 reviews)
1.2 (95 reviews)
Reviewer's quote

...While starting as a captive agent provided a good foundation to someone new to the insurance industry, I now feel confident I am providing a good service to my clients. I just wish I would have made the leap sooner!..

Read full review

...VERY POOR Customer Service. How long will it take them to send check??? Sincerely, James D. Webb of Herrin, IL..

Read full review
Diversity of Products or Services
5 (4 reviews)
1.5 (57 reviews)
Reviewer's quote

I have been with IHT since 2011 and sum up the experience with them in one word....FANTASTIC. After reading some of the complaints, I wonder if they could possibly be talking about another co. They have done nothing but helped me grow to over $4 million in DWP, have never "stolen"...

Read full review

MetLife then requested my Cardiologist to provide a comprehensive report, on services provided, actions being taken and future plan of care. MetLife already received a third of this information and this information would have been provided prior to the next report needed for me to continue...

Read full review
Reliability
5 (4 reviews)
1.1 (72 reviews)
Reviewer's quote

I have been an agent with the IHT Insurance Agency Group since December 2011. Prior to joining IHT I worked for a captive agent for several years, and in my opinion the grass is greener on this side. IHT has helped me grow my agency in in very short period of time because of the support they...

Read full review

I bought a home in 2009, MetLife was the original Lien Holder on the loan. in 2012 it was refinanced with another company. MetLife never sent me a Release of Lien Form and they Never took themselves off of the MERS System (which identifies them as the lien Holder); which they were paid to do in...

Read full review
Website
5 (3 reviews)
1.5 (67 reviews)
Reviewer's quote

No items

Plus Metropolitan Life's website is the worst designed website I have run across, especially for a large public facing company. I will be notifying my state's consumer fraud department, the Insurance regulatory group, FINRA, SEC etc. My actions will cost Metropolitan Life a great deal of time (time...

Read full review

IHT Insurance Agency Group and Metlife Pros and Cons

Pros
No votes
  • Operators who have been helpful
  • No one
  • When we had an advisor
Cons
No votes
  • Customer service
  • Delay delay
  • Not trustworthy

IHT Insurance Agency Group and Metlife Most Positive Reviews

Top rated reviews
5

I have been an agent with the IHT Insurance Agency Group since December 2011. Prior to joining IHT I worked for a capti...

Read full review
5

Was rear ended on highway by one "insured" by Metlife on 8/11/2014. Immediately took vehicle to shop for repair as was...

Read full review
5

I was a captive agent for 3 years prior to jumping on board with IHT in January of 2013. While it is never easy...

Read full review
5

As a Broward teacher we gave Metlife disability. My first claim was denied. I appealed with my Dr 2nd letter and 2nd...

Read full review

IHT Insurance Agency Group and Metlife Most Critical Reviews

Lowest rated reviews
No votes
1

Well Metlife made out on many elderly Kodak retirees who paid into their life insurance their whole time of working for...

Read full review
No votes
1

I work for Cablevision and have worked there for 9 years. In 2011 I was in a horrific car accident where another car...

Read full review

IHT Insurance Agency Group and Metlife Latest Reviews

Recent published reviews
No votes

After reading some of the more rather negative reviews, i feel compelled to give an honest assesment of my experience...

Read full review
1

Sump pump claim paid to me. They gave me requirements to keep my insurance. I called and asked if I could install a...

Read full review
5

I have been with IHT since 2011 and sum up the experience with them in one word....FANTASTIC. After reading some of...

Read full review
1.8

I have just spent over 1 hour on the phone in an attempt to change my address and to check on my beneficiary. I was...

Read full review

IHT Insurance Agency Group and Metlife Products and Services

Most reviewed product and services
No votes
  • Metlife Life Insurance (50 reviews)
  • Metlife Claim (32 reviews)
  • Metlife Disability Insurance (30 reviews)