PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about IHT Insurance Agency Group and Metlife as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

IHT Insurance Agency Group
Metlife

IHT Insurance Agency Group and Metlife Overview

Total reviews 12 330
Company responses 0 0
Issues resolved 0 1

IHT Insurance Agency Group and Metlife Consumer Ratings

Rank
5 out of 1084 in Insurance category
231 out of 1084 in Insurance category
Reliability
0 in category
134 in category
Customer service
9 in category
170 in category
Diversity of Products or Services
2 in category
144 in category
Insurance Plans Acceptance
0 in category
152 in category

IHT Insurance Agency Group and Metlife Rating Details

Reliability
5 (4 reviews)
1.1 (76 reviews)
Reviewer's quote

I have been with IHT since 2011 and sum up the experience with them in one word....FANTASTIC. After reading some of the complaints, I wonder if they could possibly be talking about another co. They have done nothing but helped me grow to over $4 million in DWP, have never "stolen"...

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I had a temporary disability for eighteen years through my city job. The city switched to MetLife in 2018. I had to be out of work due to being attacked by a client. Subsequently, I suffer from PTSD, depression, anxiety, and physical pain. I am on numerous medications. I go to physical therapy, I...

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Customer service
4.8 (4 reviews)
1.2 (97 reviews)
Reviewer's quote

...While starting as a captive agent provided a good foundation to someone new to the insurance industry, I now feel confident I am providing a good service to my clients. I just wish I would have made the leap sooner!..

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...VERY POOR Customer Service. How long will it take them to send check??? Sincerely, James D. Webb of Herrin, IL..

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Diversity of Products or Services
5 (4 reviews)
1.5 (59 reviews)
Reviewer's quote

I have been an agent with the IHT Insurance Agency Group since December 2011. Prior to joining IHT I worked for a captive agent for several years, and in my opinion the grass is greener on this side. IHT has helped me grow my agency in in very short period of time because of the support they...

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MetLife then requested my Cardiologist to provide a comprehensive report, on services provided, actions being taken and future plan of care. MetLife already received a third of this information and this information would have been provided prior to the next report needed for me to continue...

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Insurance Plans Acceptance
5 (3 reviews)
1.4 (54 reviews)
Reviewer's quote

No items

On 01/10/2019, I received a MetLife billing statement regarding my auto insurance, indicating a 50% rate increase. On 01/11/2019, I called MetLife and was told that the increase was due to an accident I had on 07/06/2016. My MetLife Agent told me (for the first time since the 2016 accident) that...

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IHT Insurance Agency Group and Metlife Pros and Cons

Pros
No votes
  • Operators who have been helpful
  • No one
  • When we had an advisor
Cons
No votes
  • Customer service
  • Delay delay
  • Your company does not pay claims

IHT Insurance Agency Group and Metlife Most Positive Reviews

Top rated reviews
5

I have been an agent with the IHT Insurance Agency Group since December 2011. Prior to joining IHT I worked for a capti...

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5

Was rear ended on highway by one "insured" by Metlife on 8/11/2014. Immediately took vehicle to shop for repair as was...

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5

I was a captive agent for 3 years prior to jumping on board with IHT in January of 2013. While it is never easy...

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5

As a Broward teacher we gave Metlife disability. My first claim was denied. I appealed with my Dr 2nd letter and 2nd...

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IHT Insurance Agency Group and Metlife Most Critical Reviews

Lowest rated reviews
No votes
1

Well Metlife made out on many elderly Kodak retirees who paid into their life insurance their whole time of working for...

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No votes
1

I work for Cablevision and have worked there for 9 years. In 2011 I was in a horrific car accident where another car...

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IHT Insurance Agency Group and Metlife Latest Reviews

Recent published reviews
No votes

After reading some of the more rather negative reviews, i feel compelled to give an honest assesment of my experience...

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1.3

I had a temporary disability for eighteen years through my city job. The city switched to MetLife in 2018. I had to be...

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5

I have been with IHT since 2011 and sum up the experience with them in one word....FANTASTIC. After reading some of...

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1

Worse customer service I have ever seen.Been on phone four times holding for a total of 1 hour and 30 minutes.Left call...

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IHT Insurance Agency Group and Metlife Products and Services

Most reviewed product and services
No votes
  • Metlife Life Insurance (51 reviews)
  • Metlife Claim (32 reviews)
  • Metlife Disability Insurance (30 reviews)