PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about IHOP and Waffle House as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Waffle House

IHOP and Waffle House Overview

Total reviews
Company responses
Issues resolved

Waffle House was first mentioned on PissedConsumer on Feb 4, 2008 and since then this brand received 1615 reviews. It is 1096 reviews more than IHOP received since Feb 15, 2008.

IHOP and Waffle House Consumer Ratings

58 out of 1073 in Fast Food category
109 out of 3118 in Cafes, Restaurants and Bars category
Customer service
34 in category
103 in category
43 in category
133 in category
45 in category
104 in category

IHOP and Waffle House Rating Details

Customer service
1.8 (179 reviews)
1.9 (717 reviews)
Reviewer's quote

...say I am so sorry I will take care of this ,nothing , So I said to her this is on you and got up and left, you need to train your managers to have better customer service, we might j so I said to her this is on you and got up and left, you need to train your managers to have better customer service, so we left hunger and not feeling good , very disappointed with that location will never go back and I live right around the...


Customer service rep actually answered the phone and we spoke as to the issue. Hopefully it will get resolved in a timely manner. Rap music is not an issue per say, it’s the language that the thugs who pretend that foul language is music, is an issue...

1.7 (172 reviews)
1.8 (700 reviews)
Reviewer's quote

...He looked as disinterested and disorganized as the rest of his staff. We over heard other tables complaining and saw other tables sitting waiting the same amount of time to be served. It seemed like some of the servers could handle it and others couldn't...


This location when we pulled up most of the staff was outback smoking and you could smell the dank burning. This might be a Waffle House but do you not have laws ? Lol one waiter was hammered. Smelled like a case of brew...

2.9 (153 reviews)
3.1 (634 reviews)
Reviewer's quote

...Again after 5 different waitresses pass by my location, I was never waited on or ask anything. I decided to leave and go to Waffle House, where I was treated professionally as a customer. I will never go back and will tell all my friends..

John K

...location and constantly hear other patrons complaining as well! HELP..


IHOP and Waffle House Pros and Cons

  • Leaving
  • Taste
  • Service
  • Clean
  • There is one everywhere i go
  • See review
  • Poor customer service
  • Anything about the visit totally disappointing
  • Waitress
  • Customer service
  • Service
  • Way i was treated

IHOP and Waffle House Most Positive Reviews

Top rated reviews

I went to the ihop on new circle rd lexington ky and ordered a burger that was undercooked so I asked the server to plz...


While on business trip, I visited location on College Dr Baton Rouge. The worker Arielle Lewis was very very rude to my...

IHOP and Waffle House Most Critical Reviews

Lowest rated reviews

Hello, on Friday, November 22nd I ordered a take-out order from IHOP for two omelettes with special pancakes. I have...


Poor service at a new waffle house location in Richmond Va. off midlothian turnpike. Waitress had us wait 20min before...

IHOP and Waffle House Latest Reviews

Recent published reviews

Location: Browns Hill Road, Pittsburgh PA 15217
The place was only about half full when we, a party of 5 arrived. The hos...

Read all 519 reviews

Im wanting to feel out another application online and i can't.

Read all 1615 reviews

IHOP and Waffle House Products and Services

Most reviewed product and services
  • Ihop Manager (104 reviews)
  • Ihop Customer Care (43 reviews)
  • Ihop Waiter (39 reviews)
  • Waffle House Customer Care (292 reviews)
  • Waffle House Waiter (165 reviews)
  • Waffle House Manager (146 reviews)