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Iherb

Pharmacy
  • 0 ISSUES RESOLVED
  • 185 TOTAL REVIEWS
  • $16.4K CLAIMED LOSSES
  • $234 AVERAGE LOSS
2.1
Customer service
Website
Staff
Diversity of Products or Services
Turnaround Time
  • Good selection 6
  • Quick delivery 4
  • Low prices 3
  • Free shipping over 40 dollars 3
  • Quick response 2

Customers don't like

  • Shipping3
  • Never got product i did want3
  • Customer service dismissive3
  • Total frustration2
  • Took money not receiving order2
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Vitamin Shoppe

Pharmacy
  • 2 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $241 AVERAGE LOSS
2.2
Customer service
Website
Staff
Diversity of Products or Services
Turnaround Time
  • Price 2
  • Buy one get one half off deal 1

Customers don't like

  • Unethical practices3
  • Customer service the price also was rather high2
  • Poor customer service1
  • False and disingenuous return policy1
  • Did not honor the buy one get one half off deal1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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